Salamanda Bay outlet, sorted me out very quickly with a unique tyre size and had us back on our way quickly. Great friendly and professional service/workmanship. Very well priced aswell.
Location
Switch locationShell Coles Express Service Station, 23 Stockton Street, 2315 Nelson Bay, NSW, AU
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See what reviewers are saying
This company treats me as a valued customer. The employees are calm, polite and friendly. They go above and beyond and if they find something not right they will contact and follow up on what needs to... See more
The online computer experience was easy in finding a supplier near to the country town I live in. I knew the tyre manufacturer I wanted and tyre size since I have had same tyre type on my vehicle for... See more
Staff member greeted me in a friendly manner before I even got in the door. They were helpful and answered all my questions patiently.
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Nelson Bay
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, 23 Stockton Street, 2315, Nelson Bay, NSW, Australia
- (02) 9212 8949
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Outstanding customer service
A great customer experience at mycar Nelson Bay. Straightforward advice, with tyre repair completed promptly and courteously. Outstanding customer service.
Had no problems and impressed with…
Had no problems and impressed with honesty of the mechanic I dealt with. They even had a record of my first service with them approximately 15 years ago which was $100 compared to todays costs of $460. Seemed to be very competent and knowledgeable.
Excellent customer service !
Excellent customer service from booking in my car, dropping it off and picking it up.
I received a txt when it was ready which was really helpful.
They’re so nice to me
They’re so nice to me
Car was ready in half a day
No excessive costs
Explain everything
Warn you of work likely needing to be done
Peter is always so obliging
Peter is always so obliging. Nothing is too much trouble. Highly recommend.
Lovely experience. If you want honest caring advice these guys are the best
Lovely experience. Really caring mechanic
Service and rego check
The guys at My Car Nelson Bay were very helpful had a 50,000klm service and rego check on my mazda cx3 taking my wife's car there in a few months for service and rego check they explained everything that needed doing I would recommend going there.
They were very helpful and wanted my…
They were very helpful and wanted my service so it was nice to see that
Excellent service and staff very…
Excellent service and staff very helpful. Highly recommend.
On a recent tour through NSW I…
On a recent tour through NSW I experienced two tyres hitting a pothole. Peter, from Nelson Bay My car was most efficient and caring in getting me under way as soon as possible (tyres shipped from Sydney).
Peter has a customer relationship rarely seen in my experience of many tyre purchases. I am a future my car devotee as a result of his professional service.
I’ve used my car at Nelson bay a few…
I’ve used my car at Nelson bay a few time for servicing, tyres and general repairs and the Staff are always very helpful and accommodating. Would highly recommend using their services.
miscommunication
I find the staff at `nelson bay, polite and willing to be flexible in their service delivery. `however, we had a miscommunication last time. I was unable to pick up my car before they finished work, and, also `i was unable to pay for it before they finished work as they did not bill me until they had finished the work and then i had clients back to back during that time. So, they locked up my car and i was not able to have it at the end of the day and had to call my husband to pick me up. i did not realise they would not release my car to me if i did not pay on the day. This seemed reasonable, but not clearly communicated to me at the time. Given that i am a regular customer, it would seem reasonable to be given a day or so to pay for a service.
Fantastic service Pete has great…
Fantastic service Pete has great communication and he and the team do great work. He had a tricky job with my car but didn't skip a beat and got the work done
Great service
Always great service provided by the team at mycar.Their prices are reasonable and they are very helpful and I get my car back on time
Well I'm a single older lady so I tend…
Well I'm a single older lady so I tend to look for genuine people.I was driven home as it was starting to rain and service wise I got what I paid for and that's not always as it is these days.
Very thankful to have this service close by.
Filter replace,windscreen blades replaced,tyres rotated and balanced, brake pads done.....and I knew that they all needed doing so no surprises plus they rang me first with the list and cost.
Always pleased to deal with mycar in…
Always pleased to deal with mycar in Nelson Bay.
Regular customer with my car Nelson…
Regular customer with my car Nelson Bay.Peter the manager and team do a good job,and my partner and I use them exclusively.
Efficient and fixed price service
Efficient and fixed price service. Car was ready to go when they said it would be. And Peter is easy to deal with.
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