mycar Tyre & Auto - North Lakes Reviews 

412
TrustScore 4.5 out of 5

4.6

Westfield NorthLakes Shopping Centre Cnr Anzac Ave and North Lakes Drv, enter via, 4509 North Lakes, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Had.an issue with my headlights. Fixed the problem . Found another problem where it would have to be rescheduled. Happy with the results.

Rated 5 out of 5 stars

My 2010 people mover needed a lot of work (rear suspension, oil leak, new tyres). The team at MyCar North Lakes were upfront about the costs and how long it would take. Communication was excellent.... See more

Rated 5 out of 5 stars

I had a great experience with mycar Tyre & Auto North Lakes. I really appreciated how easy it was to book and pay online — the system was clear, simple to use, and had plenty of options for times... See more

Rated 5 out of 5 stars

I had my car’s air conditioning checked and regassed at MyCar North Lakes, and the service was excellent. The team was friendly, efficient, and explained everything clearly. They diagnosed the issue q... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - North Lakes

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Westfield NorthLakes Shopping Centre Cnr Anzac Ave and North Lakes Drv, enter via, 4509, North Lakes, QLD, Australia

  • (07) 3215 8351

4.6

Excellent

TrustScore 4.5 out of 5

412 reviews

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4.6

All reviews

(412)

32,234 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service is always exceptional with…

The service is always exceptional with Shaun and the team at North Lakes. They always go above and beyond and explain very clearly what's really needed for your car and find the best solutions. Highly recommend. ⭐⭐⭐⭐⭐

July 8, 2025
Rated 5 out of 5 stars

Fantastic service.

Fantastic service.
Dropped in (without a booking) on a busy Friday.
Was a small but urgent job. They happily did it for me.
Was very Impressed. Thanks again Team.

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great service experience

Always give competitive quote while booking service. 120000 km service completed in only two hours. Reception and mechanics always very helpful. Forgot to ask for wiper blades to be replaced initially and fixed while processing invoice payment.

June 21, 2025
Rated 5 out of 5 stars

Great service

When we dropped in our car for a service and new tyres, we told the staff member that we’d be in the centre for a few hours so if the car could be ready earlier, we would be appreciative. He mentioned that they were 4 staff down due to training and illness but he’d try his best. We received the call to collect our car just after lunch which was incredible, we certainly didn’t expect that given the lack of staff on the day. The mechanic was so lovely and professional and even gave us a quote for the items needing attention at our next service. Very happy 😊

June 20, 2025
Rated 5 out of 5 stars

Very helpful service centre

Very helpful service centre, good to have someone that knows your car they check it all over ,let you know what is needed pricing is ok I recommend this Centre to anyone that needs car services also comes with Road side assist

May 27, 2025
Rated 2 out of 5 stars

Disappointing experience

I had a car service on a Saturday and when I went to drive away it wouldn’t start properly, it didn’t sound right. I went back into the shop and was told I just needed fuel as it was on empty and it would be fine. No one came out to look at it or listen to the sound, note I am a female with zero knowledge of cars. By Tuesday morning the car wouldn’t start, roadside assistance said it was likely the battery and in calling the workshop they said possibly that or O ring, but to bring it in.
I got a jump start, took it in, they replaced the battery and tried to charge me $299. I negotiated down to $135 but the kicker is that even with the new battery it still didn’t start! Meaning it was the O ring which they then replaced.
If my cat had been checked the moment I said it didn’t work I would have avoided losing a whole days work, and purchasing a new battery. Very disappointed and will not be returning.

May 17, 2025
mycar Tyre & Auto - North Lakes logo

Reply from mycar Tyre & Auto - North Lakes

Hi Nicole​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Great service on my car air…

Great service on my car air conditioner. I thought it wasn't working and the staff spent time with me, explaining everything, checking and testing. I thought they were helpful and thorough. Would highly recommend.

May 8, 2025

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