Had.an issue with my headlights. Fixed the problem . Found another problem where it would have to be rescheduled. Happy with the results.
Location
Switch locationWestfield NorthLakes Shopping Centre Cnr Anzac Ave and North Lakes Drv, enter via, 4509 North Lakes, QLD, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My 2010 people mover needed a lot of work (rear suspension, oil leak, new tyres). The team at MyCar North Lakes were upfront about the costs and how long it would take. Communication was excellent.... See more
I had a great experience with mycar Tyre & Auto North Lakes. I really appreciated how easy it was to book and pay online — the system was clear, simple to use, and had plenty of options for times... See more
I had my car’s air conditioning checked and regassed at MyCar North Lakes, and the service was excellent. The team was friendly, efficient, and explained everything clearly. They diagnosed the issue q... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - North Lakes
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Westfield NorthLakes Shopping Centre Cnr Anzac Ave and North Lakes Drv, enter via, 4509, North Lakes, QLD, Australia
- (07) 3215 8351
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service
Good service. Will go back. But no sticker on windscreen to say when next service due or tyre shine on my newly fitted tyres like other mycars do.
60km service and new tyres
Booked in for a 60km service and had a good experience with mycar Northlakes. Communication was good and easy, I was happy with the price and the location was easily accessible. I received a call to explain how my tyres were at zero tread, which I was expecting, and they offered me a good deal on quality tyres over the phone and were able to change them during the service for me. I was stoked not to have to make a separate booking. I was overall happy with the service upon pick-up, although a little disappointed with the condition of the wheels after the tyre change. They were left with clumps of grease over every rim from the tyre changing process, and I would have expected this to be cleaned off and some tyre shine applied to my brand new tyres. They also forgot to apply a new service sticker to my dash, which is no big deal, but details matter to me.
Always very helpful and informative
Always very helpful and informative, nothing is too much trouble.
Good price and great service
Good price and great service. Very organized and professional.
Attentive & Committed
The team were attentive and committed to giving great service.
Thank you to Natasha and the team at my…
Thank you to Natasha and the team at my car northlakes for fitting me in for a tyre repair from a screw in my tyre . Prompt service and excellent job. Highly recommended:)
Great service fast and reliable highly…
Great service fast and reliable highly recommend
I had my car serviced my “mycar “ they…
I had my car serviced my “mycar “ they were quick & gave me a wheel alignment for free cause I got my tyres from them. I will be bringing my car to them from now on.
Very friendly and turned our horrible…
Very friendly and turned our horrible day into a positive experience!! Highly recommend 👌
Natasha and the North Lakes team were…
Natasha and the North Lakes team were fantastic, highly recommend them
Exceptional Service and Friendly Staff
What a great service this business offers. Their easy booking service had me in an out within an hour, staff were wonderful and friendly to deal with and I couldn't be more appreciative that they could fit me in so quickly even though they were super busy. The location is easy to find and they offered an exceptionally reasonable price. I would actually give them 10 stars if I could. Thanks guys, great experience today.
The staff were polite greeted you on…
The staff were polite greeted you on arrival, asked if you needed your car by a set time which I didn’t. They called to let me know there were some issues with my car that needed attention, and asked for the go ahead and the cost that would entail. To which I agreed. I also loved that when I got into my car at collection I didn’t have to play around with my seat as it wasn’t moved 😃
Great communication and quick service…
Great communication and quick service from Sean and the team. My AC leaked, all over the garage and started blowing hot air while driving. The team were great found the issue, provided a quote and was fixed that afternoon.
Highly Recommend
Easy to book online, excellent customer service, very helpful. Very happy with the service provided.
Highly recommend
Excellent customer service great communication absolutely value for money and was ready prior to expected time. Will definitely be back
Shaun repaired a puncture in 1 of my…
Shaun repaired a puncture in 1 of my tyres & was another absaloute legend about it. 5mins in & out, short & sweet. Top service.
Good honest service with good advice
Good honest service with good advice. Overall the experience was 5 stars.
Excellent service
Excellent service. Friendly staff. Very efficient. Highly recommend.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







