mycar Tyre & Auto - Northland Reviews 

428
TrustScore 5 out of 5

4.8

Northland Shopping Centre (near Chifley Drive), 3072 Preston, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I called late Friday afternoon with an issue that had just appeared on my car dashboard and spoke with Tony, who reassured me and booked me in straight away for the next morning which was Saturday. I... See more

Rated 4 out of 5 stars

While my appointment was at 09:30 on a Friday morning, the crew had to be cajoled into commencing at 10:40. Apparently they were “very busy”. Once started, the process was very friendly, quick, sm... See more

Rated 5 out of 5 stars

From the first contact call to the collection of the car was seamless. We had a screw in our rear tyre and an appt was made at short notice. We were advised of the cost, and the time it would take (1... See more

Rated 5 out of 5 stars

Great service at Mycar Northland! Michael and Tony make everything easy with their friendly approach and fast, efficient service. They take the stress out of car care and ensure the whole process... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Northland

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Northland Shopping Centre (near Chifley Drive), 3072, Preston, VIC, Australia

  • (03) 8585 7147

4.8

Excellent

TrustScore 5 out of 5

428 reviews

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4.8

All reviews

(428)

32,234 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Nil issues with the service or product

Nil issues with the service or product, but I was waiting quite a while for a phonecall that never came. How long were they planning on waiting before they called me to tell me that my car was ready?

January 13, 2025
Rated 5 out of 5 stars

Second time I've had my car fixed at my…

Second time I've had my car fixed at my car Northland and they are amazing,prices are definitely cheaper then other mechanics I looked into and they did great work on my car...will definitely be going back for future car needs

January 6, 2025
Rated 4 out of 5 stars

They were very quick, it was Xmas Eve.

They were very quick and they were so busy and it was Christmas Eve. They would have got 5 stars except for the fact that they over inflated the tyre to 40psi putting it out of balance to the others. Otherwise very happy

December 24, 2024
Rated 1 out of 5 stars

Broke my light while servicing, haven't called back

Booked my car in for a service and they broke my light replacing a blown bulb. They claim it wasn't them but it definitely wasn't broken when I dropped it off. They said they'd call me back but I haven't heard anything from them. Now I have to replace it myself. Very dissapointed

December 2, 2024
mycar Tyre & Auto - Northland logo

Reply from mycar Tyre & Auto - Northland

Hi Jesse​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Amazing staff

The staff at Northland My Car were super accommodating, quick and great communicators. Thanks so much!

December 13, 2024
Rated 5 out of 5 stars

Good customer service

Were able to move my appointment and change my tyres the day I called to ask as one of my tyres got a puncture.
Quick and efficient service
Good customer service

December 10, 2024

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