It's always a pleasure taking my vehicles to Brett and the MyCar team. Verbal and written communications and shared information is direct and to the point. No mixing words. No wasting time. Yes excel... See more
Location
Switch locationThe Hub Shopping Centre, 3 Maluka Drive, 830 Palmerston City, Northern Territory, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Took my car in for a service as mycar Palmerston, unfortunately I felt like the customer service was quite bad. The front desk person barely spoke, was cheerful or happy, just blunt and plain and seem... See more
Great service, dropped in late arvo, wasn’t expecting anything till the next day, he said the lads can put on a new tyre now, will be on your way in 10 min
I have used My Car Tyre and Auto in Palmerston NT for my last 2 car services and will continue to do so. I really like the online booking system, and the reminders leading up to bookings are very he... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Palmerston
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
The Hub Shopping Centre, 3 Maluka Drive, 830, Palmerston City, Northern Territory, Australia
- (08) 8995 7303
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly staff and great service
Great friendly service and price…
Great friendly service and price matched a quote I was given from
Another company. Have been with these guys for a few years and will be back
I was thankful for the heads up on the required repairs.
I was thankful for the heads up on the inspection report on top of what the car was in for. The follow up of the quote soon after the service was much appreciated and helps me plan for the repairs needed.
Highly Recommend
Highly Recommend
Every encounter with My Car Palmerston I’ve come away more than happy with the experience, staff are friendly and helpful and the prices are reasonable to someone with little to no mechanical experience.
Quick efficient and polite
Great from start to finish
Great from start to finish. They were quick to book me in, once they had diagnosed my car they gave me a call to get the go ahead for additional work and costs. They sent a text message once the work was complete. Great communication and the car ran very smoothly afterwards. Overall great experience.
The team at Palmerston MyCar has always…
The team at Palmerston MyCar has always done exceptional work on both my vehicles.
High standard of work & customer service
It's always a pleasure taking my vehicles to Brett and the MyCar team. Verbal and written communications and shared information is direct and to the point. No mixing words. No wasting time. Yes excellent customer service. Yes high standards of service and repairs. As the saying goes, You Get What You Pay For. Cheaper isn't always better. Plus MyCar have great warranty schemes on service and parts. Thank you MyCar Palmerston 👍
Very friendly
Very friendly, explained what the car had done to it and also what needs fixing in the future
Friendly staff and work performance…
Friendly staff and work performance when they where very busy.
Very professional
May use AI-assist with repliesRead more
Absolutely disgusting … was quoted…
Absolutely disgusting … was quoted $4500 for work 2 other mechanics confirmed didn’t need to happen and they failed to recognize the issue was a simple battery replacement. One of the young mechanics working there was brilliant.. he was honest when I picked my car up and told me what I needed to do .. wasn’t until later that day the manager gave me the written quote of $4500.
I will never again use MyCar service Palmerston .. or anywhere for fear of similar service… and will continue to tell people close to me to do the same

Reply from mycar Tyre & Auto - Palmerston
10/10 experience
Brett and the team there were absolutely fantastic to work with, served with a smile, left with a smile.
1 tyre of my car was cracked and I…
1 tyre of my car was cracked and I dropped off wheel after they changed the tyre, I come to store but they did not put into the car they just give me tyre and charge the whole amount then I need to do it myself.

Reply from mycar Tyre & Auto - Palmerston
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







