It's always a pleasure taking my vehicles to Brett and the MyCar team. Verbal and written communications and shared information is direct and to the point. No mixing words. No wasting time. Yes excel... See more
Location
Switch locationThe Hub Shopping Centre, 3 Maluka Drive, 830 Palmerston City, Northern Territory, AU
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See what reviewers are saying
Took my car in for a service as mycar Palmerston, unfortunately I felt like the customer service was quite bad. The front desk person barely spoke, was cheerful or happy, just blunt and plain and seem... See more
Great service, dropped in late arvo, wasn’t expecting anything till the next day, he said the lads can put on a new tyre now, will be on your way in 10 min
I have used My Car Tyre and Auto in Palmerston NT for my last 2 car services and will continue to do so. I really like the online booking system, and the reminders leading up to bookings are very he... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Palmerston
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
The Hub Shopping Centre, 3 Maluka Drive, 830, Palmerston City, Northern Territory, Australia
- (08) 8995 7303
4.7
Excellent
334 reviews
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Quick and efficient. Quality of work is good.
Jeff is the best. This would be the best place for your car maintenance.
December 21, 2024
Excellent customer service
Excellent customer service. Thanks Jeff and Tyler!
December 20, 2024
Unprompted review
Exceptional
Exceptional. Brett and his team go above and beyond to help in any way they can. Very impressed with the professionalism, efficiency and price.
Cheers Lads top job.
December 19, 2024
Great customer service!
December 16, 2024
work done ,
Yer, work done on time,
great personal service, with a smile.
Good to see.
December 4, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
My battery was totally down and next…
My battery was totally down and next day I have to call battery world darwin. It happened during the servicing as well but they didn't say anything to me. My aircon stop working got hot air only. I said all these problems to the store but they said we can not anything you have to contact battery and aircon mechanic. It was everything fine before servicing but after servicing I got all the issues
December 2, 2024
Reply from mycar Tyre & Auto - Palmerston
Hi Niran,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Fast easy and no fuss
Fast easy and no fuss. Have used Palmerston Mycar a couple of times now. They are great to deal with.
November 22, 2024
Good service alround, booking, customer service and work.
Easy online booking process. Good personable service in reception. On time and on budget. thanks
November 19, 2024
Tyre change and service
Tyres were ordered and delivered fast, great advice and service was done efficiently and on time.
Great feedback on the car
November 18, 2024
Very helpful
November 15, 2024
Friendly and Efficient
I went in without calling prior, and the guys took and fixed my puncture as well as swapped over the spare. Any time I go in, they are always friendly, accommodating, and efficient.
November 14, 2024
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