I took my car to mycar Phillip for a service and honestly had a really great experience. I dropped the car off, papers were ready to be signed and they knew that I needed to be done since I have boo... See more
Location
Switch locationShell Coles Express Service Station, 172 Melrose Drive, 2606 Phillip, ACT, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great experiences on several visits and they have done a fair bit of work on both of my cars. Tyson is honest, genuine and really cares. He takes the time to talk things through and answer all your qu... See more
Very honest and professional . My car head light was not working , they took the full responsibility and did it for free. Although I explained to them it happened a day after the service and could b... See more
The staff were really friendly and helpful. They managed to accommodate my urgent request to order and replace all my 4 tyres and did an excellent job. I found the process very smooth, clear pricing a... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Phillip
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, 172 Melrose Drive, 2606, Phillip, ACT, Australia
- (02) 6129 8107
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tyson was really helpful…
Tyson was really helpful and explained everything that had been done and what other work I would need to book in for. Communication was open and honest.
The guy who greeting me was so gently…
The guy who greeting me was so gently and nice. And then he explained very well everything about my car, honestly I don’t know anything about cars but he explained easy. I’m glad they took care of my car, quick, and excellent job.
Friendly service and job well done.
Great service!
The guys did an awesome job with the service on my car. Great customer service too. Would recommend and will be back.
Mycar philip is worst
Mycar philip is worst. I book it online and the guy is not happy with the price. He change logbook service to interim service. The guy do not know how to smile. Also after service I can see a scrach on my car. He also gave me a qoute of $1200 for other service.
4 stars
4 stars, just because I only got the two Viking tyres for my Mazda. Rest, the people were nice and service was well done within few hours. Definitely, going back again.
May use AI-assist with repliesRead more
careless work
The person who worked on my car did not properly secure the plastic lower engine cover. It came off while I was driving to Sydney, making the drive very uncomfortable. I had to call roadside assistance to remove the cover. Extremely careless work. I will not come back to your garage.

Reply from mycar Tyre & Auto - Phillip
Excellent experience
I was extremely impressed by the young man, Tyson, who appears to be the manager. He presents very well,with his neat appearance and his smiling, welcoming manner creating an excellent initial impression. His honesty and patience in explanations to customers is highly commendable. His manners are impeccable, thus ensuring the return of this customer in the future. In a word, outstanding! A young man worthy of promotion, in my opinion, should the opportunity arise. Thankyou Tyson! Also, I have been using Phillip My Car for the last few years. My vehicle is now 18 years old and is totally reliable,thanks in part to the excellent annual service it receives.
Tyson is the best manager i have ever…
Tyson is the best manager i have ever seen in various Mycar locations
Great value for money
I had an excellent experience at mycar Phillip! Everyone I spoke was really lovely and very attentive. The service was quick and thorough. Excellent value for money.
Very responsive and fixed the issue…
Very responsive and fixed the issue immediately.
Good Service & Helpful Staff
Friendly staff and really helpful, especially since they took the time to explain everything with my car during its service. Would definitely return.
Great service, thanks
Thanks, great service. They were able to reschedule for me and were very helpful and flexible
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







