Very honest and professional . My car head light was not working , they took the full responsibility and did it for free. Although I explained to them it happened a day after the service and could b... See more
Location
Switch locationShell Coles Express Service Station, 172 Melrose Drive, 2606 Phillip, ACT, AU
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See what reviewers are saying
The staff were really friendly and helpful. They managed to accommodate my urgent request to order and replace all my 4 tyres and did an excellent job. I found the process very smooth, clear pricing a... See more
Great experiences on several visits and they have done a fair bit of work on both of my cars. Tyson is honest, genuine and really cares. He takes the time to talk things through and answer all your qu... See more
The MyCar representatives I've dealt with have all been responsive, courteous, honest and professional. Booking my car for a service is easy, access to the workshop is ready and convenient, and the w... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Phillip
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, 172 Melrose Drive, 2606, Phillip, ACT, Australia
- (02) 6129 8107
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Awesome customer service
Awesome customer service. Second car sent for new tyres and they are now my ‘tyre guy’
The tyre was fixed in the timeframe…
The tyre was fixed in the timeframe given and the person I dealt with was very helpful and professional.
Easy online booking & payment
Easy online booking & payment, the staff explain what have been done & what need to be done for next visit. Thank you for the great services
Very honest and professional .
Very honest and professional .
My car head light was not working , they took the full responsibility and did it for free. Although I explained to them it happened a day after the service and could be a fault that appeared later.
I highly appreciate this levels of honesty and professionalism
Friendly and helpful stuff, getting the job done efficiently
The staff were really friendly and helpful. They managed to accommodate my urgent request to order and replace all my 4 tyres and did an excellent job. I found the process very smooth, clear pricing and communication, no drama at all.
Exceptional customer service
From the person taking my initial call through to reception…they were all very friendly and extremely helpful. Wonderful customer service everyone, congratulations it is very rare to get such helpful people from start to finish
The customer service was great
The customer service was great. He gave me some insights on the lifespan of tires for an electric vehicle. He repaired the tire quickly and it was affordable.
Good service plus rectified one of my…
Good service plus rectified one of my issue in the air filter free of cost.
Awesome staff
Tyson is really helpful and knowledgeable. No complaints about cleanliness, the service or communication.
Extremely helpful
Extremely helpful, friendly and honest. After having the car towed to the workshop the work was completed very quickly which was greatly appreciated.
Service was prompt and informative
Service was prompt and informative. I forgot the persons name but I think it was Steve.
Thank you
Good customer service
Good customer service, I didn’t feel overcharged or tricked into unneeded services which often happens at repair shops!
Amazing service from Tyson and Darren!
Amazing service from Tyson and Darren!! They go above and beyond. Original true blue Aussie service.
Great service!
The service was great and the entire car was running awesome!
Thanks Mycar team.
Ive been using my car since it was…
Ive been using my car since it was kmart. Have seen staff come and go but no matter what i have always found them to be very friendly and always going out of there way to help me and take care of my car. Will always use them
Friendly and reliable service
Friendly and reliable service. Will continue to take my car to Tyson in Phillip.
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