mycar Tyre & Auto - Pimpama Reviews 479

TrustScore 4.5 out of 5

4.7

Pimpama City Shopping Centre, 102 Pimpama Jacobs Well Road, 4209 Pimpama, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

The on line booking process was easy to use. They had great customer service. They did not carry out extra work without calling me first. They explained other things my car needs to have done. Highly... See more

Rated 5 out of 5 stars

Rob is amazing always up front with what needs to be done and what has to be done and finds solutions to problems that are affordable and safe unlike other places that charge the earth for the same re... See more

Rated 5 out of 5 stars

Needed my drivers side window regulator replaced urgently as l was unable to fully wind up the window. The team was able to replace the old regulator and motor the following day at a fair and reasonab... See more

Rated 5 out of 5 stars

Sorted out the new tyres, managed to get stripped wheel stud out and put new one. They road tested alignment and they weren't 100% happy so rather than just saying tgatll do they readjusted and went... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Pimpama

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Pimpama City Shopping Centre, 102 Pimpama Jacobs Well Road, 4209, Pimpama, QLD, Australia

  • (07) 3215 8350

4.7

Excellent

TrustScore 4.5 out of 5

479 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Happy customer

The on line booking process was easy to use. They had great customer service. They did not carry out extra work without calling me first. They explained other things my car needs to have done.
Highly recommend them. Will definitely go back there.

June 8, 2026
Rated 1 out of 5 stars

No friendly service

No friendly service. Was Not explaining what did during the service until l asked.
I had problems in break system and noticeable when wheel rotating did not comment on that and other problems like problems in light system which waning massage is already displayed in the monitor. If they could be friendly and took small timing to explain me this could have been a different experience and l would book for a repair at mycar and now l totally changed my mind for a better service provider.😕

June 13, 2026
mycar Tyre & Auto - Pimpama logo

Reply from mycar Tyre & Auto - Pimpama

Hi Dimuthu​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Excellence

Rob is amazing always up front with what needs to be done and what has to be done and finds solutions to problems that are affordable and safe unlike other places that charge the earth for the same result. Rob is such a great asset to Mycar at Pimpama. Tim my amazing mechanic is the best mechanic he gets the job done and my Rav 4 loves him. Wouldn't go anywhere else.

May 23, 2026
Rated 4 out of 5 stars

I thought the customer service was…

I thought the customer service was fine, just kept waiting while the counter person had at least of 5 mins discussiom with a staff member while I was waiting to book in, from my experience, the customer should be considered first and internal business discussions held later. Matters requested for action during the service were not advised upon vehicle collect, I had to ask the counter person, a better post service summary of repairs or otherwise needs some improvement.

May 14, 2026
Rated 5 out of 5 stars

Window regulator replacement

Needed my drivers side window regulator replaced urgently as l was unable to fully wind up the window. The team was able to replace the old regulator and motor the following day at a fair and reasonable price. Great service- well done!

May 8, 2026

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