The on line booking process was easy to use. They had great customer service. They did not carry out extra work without calling me first. They explained other things my car needs to have done. Highly... See more
Location
Switch locationPimpama City Shopping Centre, 102 Pimpama Jacobs Well Road, 4209 Pimpama, QLD, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Rob is amazing always up front with what needs to be done and what has to be done and finds solutions to problems that are affordable and safe unlike other places that charge the earth for the same re... See more
Needed my drivers side window regulator replaced urgently as l was unable to fully wind up the window. The team was able to replace the old regulator and motor the following day at a fair and reasonab... See more
Sorted out the new tyres, managed to get stripped wheel stud out and put new one. They road tested alignment and they weren't 100% happy so rather than just saying tgatll do they readjusted and went... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Pimpama
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Pimpama City Shopping Centre, 102 Pimpama Jacobs Well Road, 4209, Pimpama, QLD, Australia
- (07) 3215 8350
4.7
Excellent
479 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff were very knowledgeable and…
The staff were very knowledgeable and great to deal with.
May 6, 2026
I had a great experience with Mycar…
I had a great experience with Mycar Pimpama. I was called every day with progress of my car and always given clear explanations of what was happening. My car is driving beautifully now.
April 24, 2026
Great service and fair pricing
April 23, 2026
Prompt and efficient service
Prompt and efficient service. Maintained customer contact, offering options relating to service outcome
April 20, 2026
Really good service at mycar
Really good service at mycar. The team was friendly, helpful, and made everything easy. Super happy with the experience.
April 17, 2026
The staff are great
The staff are great. They looked after me well. The price was a bit high.
April 18, 2026
Great service good price got it done…
Great service good price got it done the same day
April 13, 2026
Pleased with Pimpama
As usual, thorough & reliable.
Customer service good; clear explanations & friendly approach
April 14, 2026
I just love MyCar which I’ve used twice…
I just love MyCar which I’ve used twice now. The complimentary roadside assist is welcomed. Thank you for always a professional and convenient service.
April 10, 2026
Great service…
Had to reschedule service twice owing to family needs. It was no problem and the service was prompt and courteous. Cannot fault the quality of work.
April 1, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Zero customer service skills
The work is great but the customer service is non existent - we are just a number.
April 1, 2026
Reply from mycar Tyre & Auto - Pimpama
Hi Vanessa,
Thank you for your feedback.
We’re pleased to hear you were happy with the quality of the work, however we’re disappointed to learn that your experience with our customer service did not meet expectations. This is not the standard we aim to provide, and your comments have been shared with the relevant team to review.
We appreciate you taking the time to bring this to our attention.
Kind regards,
mycar Careteam
Problem solved
My car was towed to Pimpama My Car, by my choice after breaking down on the M1 .I’ve been a customer of MyCar for a few years now , so chose the closest to my home. After figuring out what the issue was, they had to courier the part needed from out of State. It wasn’t expected to arrive by Easter. Got a call , great news after a few days , the part arrived , the boys fitted it and was ready for me to collect. Expensive part … but needed to be done.. thanks to the boys at Pimpama My Car, great job. It’s running like a dream now 🙌
March 31, 2026
First class service.
March 31, 2026
Friendly and transparent
The guys here are always so friendly and transparent about triaging my old Toyota Corolla. They let me know what’s necessary rather than pushing to fix every small thing. Thank you!
March 27, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.