The on line booking process was easy to use. They had great customer service. They did not carry out extra work without calling me first. They explained other things my car needs to have done. Highly... See more
Location
Switch locationPimpama City Shopping Centre, 102 Pimpama Jacobs Well Road, 4209 Pimpama, QLD, AU
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See what reviewers are saying
Rob is amazing always up front with what needs to be done and what has to be done and finds solutions to problems that are affordable and safe unlike other places that charge the earth for the same re... See more
Needed my drivers side window regulator replaced urgently as l was unable to fully wind up the window. The team was able to replace the old regulator and motor the following day at a fair and reasonab... See more
Sorted out the new tyres, managed to get stripped wheel stud out and put new one. They road tested alignment and they weren't 100% happy so rather than just saying tgatll do they readjusted and went... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Pimpama
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Pimpama City Shopping Centre, 102 Pimpama Jacobs Well Road, 4209, Pimpama, QLD, Australia
- (07) 3215 8350
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Went in to fix a problem
Went in to fix a problem, paid $800 and the problem wasn’t fixed
Finished on time for an appointment
Finished on time for an appointment
The boys were great, this was a big service and they still were able to get the job done plus two new tyres by the time that I needed the car to take my daughter to an appointment
Fast and friendly
Booking was easy
Booking was easy, they explained what was needed for this particular service and the cost. I was call during the day to recommend certain items that still functioning but will fail in the near future. They completed my service
and contacted to pick up. The car was spotless and I particularly like the coating on tyres every time I get a service, it’s a nice touch. I have recommended them to many people I know.
Part of the service was tyer rotation…
Part of the service was tyer rotation was not done
Great service and friendly staff. I was happy with the service they provided me with
Great service
So helpful and full of information
The customer service I received from…
The customer service I received from Jamie at reception was above and beyond
Great communication
The work shop boys were great
You get extras with this company
I highly recommend
Quick service
Quick service , 3 guys 45mins 4 new tyres ,front brakes , wheel aline that’s how you run a successful business , shout out to Jamie
My Car tyre and auto at Pimpama saved…
My Car tyre and auto at Pimpama saved my day. I was coming home from work when my tyre blew on the motorway, and once I got to my car they, fixed it up on such short notice. Great service 😊
May use AI-assist with repliesRead more
Battery check results not informed.
I had a logbook service done at the Pimpama branch and requested a battery check. The test showed that the battery needed replacement, but I wasn’t informed until I returned to collect my car. By then, there wasn’t enough time to fit a new battery, and a staff member advised me to book another appointment. I ended up getting the battery replaced somewhere else.

Reply from mycar Tyre & Auto - Pimpama
We asked for the basic service, not the rest...
We asked for the basic service and I explained to the man at the desk that we are struggling financially at the moment. Then we paid for your premium service and they tried to suggest more. There is no way that we would have wanted your 'on the road' breakdown service as we had that last time, called the emergency number and got no response. Not happy at all.
Local Tyre Company
Went to this tyre company because it was local. I work & tried to book in at a time when it wasn't going to take too long to get 2 new tyres fitted. Was quoted over the phone to allow 1hr. It took 1.45hrs & the guy at the counter was a bit arrogant when I said I was quoted 1hr for the tyres to be put on. This is why I did not give 5 stars, otherwise service was good & nice it is local.
BYD Specialists
Friendly efficient services hard to fault. Specialists in BYD vehicles.
Great service and knowledgeable team
Great service and knowledgeable team. Even made an effort to call and explain about light fitting and took the time to research suppliers.
Happy dealings with Jaimie and Rob at…
Happy dealings with Jaimie and Rob at the Pimpama City Mycar
Cheers
Kerrie
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