mycar Tyre & Auto - Pimpama Reviews 

479
TrustScore 4.5 out of 5

4.7

Pimpama City Shopping Centre, 102 Pimpama Jacobs Well Road, 4209 Pimpama, QLD, AU


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Rated 5 out of 5 stars

The on line booking process was easy to use. They had great customer service. They did not carry out extra work without calling me first. They explained other things my car needs to have done. Highly... See more

Rated 5 out of 5 stars

Rob is amazing always up front with what needs to be done and what has to be done and finds solutions to problems that are affordable and safe unlike other places that charge the earth for the same re... See more

Rated 5 out of 5 stars

Needed my drivers side window regulator replaced urgently as l was unable to fully wind up the window. The team was able to replace the old regulator and motor the following day at a fair and reasonab... See more

Rated 5 out of 5 stars

Sorted out the new tyres, managed to get stripped wheel stud out and put new one. They road tested alignment and they weren't 100% happy so rather than just saying tgatll do they readjusted and went... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Pimpama

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Pimpama City Shopping Centre, 102 Pimpama Jacobs Well Road, 4209, Pimpama, QLD, Australia

  • (07) 3215 8350

4.7

Excellent

TrustScore 4.5 out of 5

479 reviews

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4.7

All reviews

(479)

35,705 reviews in the last 12 months

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Rated 5 out of 5 stars

Finished on time for an appointment

Finished on time for an appointment

The boys were great, this was a big service and they still were able to get the job done plus two new tyres by the time that I needed the car to take my daughter to an appointment

December 2, 2025
Rated 5 out of 5 stars

Booking was easy

Booking was easy, they explained what was needed for this particular service and the cost. I was call during the day to recommend certain items that still functioning but will fail in the near future. They completed my service
and contacted to pick up. The car was spotless and I particularly like the coating on tyres every time I get a service, it’s a nice touch. I have recommended them to many people I know.

November 25, 2025
Rated 5 out of 5 stars

Quick service

Quick service , 3 guys 45mins 4 new tyres ,front brakes , wheel aline that’s how you run a successful business , shout out to Jamie

October 31, 2025
Rated 3 out of 5 stars

Battery check results not informed.

I had a logbook service done at the Pimpama branch and requested a battery check. The test showed that the battery needed replacement, but I wasn’t informed until I returned to collect my car. By then, there wasn’t enough time to fit a new battery, and a staff member advised me to book another appointment. I ended up getting the battery replaced somewhere else.

October 21, 2025
mycar Tyre & Auto - Pimpama logo

Reply from mycar Tyre & Auto - Pimpama

Hi William​,

Rated 1 out of 5 stars

We asked for the basic service, not the rest...

We asked for the basic service and I explained to the man at the desk that we are struggling financially at the moment. Then we paid for your premium service and they tried to suggest more. There is no way that we would have wanted your 'on the road' breakdown service as we had that last time, called the emergency number and got no response. Not happy at all.

October 21, 2025
Rated 4 out of 5 stars

Local Tyre Company

Went to this tyre company because it was local. I work & tried to book in at a time when it wasn't going to take too long to get 2 new tyres fitted. Was quoted over the phone to allow 1hr. It took 1.45hrs & the guy at the counter was a bit arrogant when I said I was quoted 1hr for the tyres to be put on. This is why I did not give 5 stars, otherwise service was good & nice it is local.

October 17, 2025

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