mycar Tyre & Auto - Pimpama Reviews 

479
TrustScore 4.5 out of 5

4.7

Pimpama City Shopping Centre, 102 Pimpama Jacobs Well Road, 4209 Pimpama, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

The on line booking process was easy to use. They had great customer service. They did not carry out extra work without calling me first. They explained other things my car needs to have done. Highly... See more

Rated 5 out of 5 stars

Rob is amazing always up front with what needs to be done and what has to be done and finds solutions to problems that are affordable and safe unlike other places that charge the earth for the same re... See more

Rated 5 out of 5 stars

Needed my drivers side window regulator replaced urgently as l was unable to fully wind up the window. The team was able to replace the old regulator and motor the following day at a fair and reasonab... See more

Rated 5 out of 5 stars

Sorted out the new tyres, managed to get stripped wheel stud out and put new one. They road tested alignment and they weren't 100% happy so rather than just saying tgatll do they readjusted and went... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Pimpama

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Pimpama City Shopping Centre, 102 Pimpama Jacobs Well Road, 4209, Pimpama, QLD, Australia

  • (07) 3215 8350

4.7

Excellent

TrustScore 4.5 out of 5

479 reviews

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4.7

All reviews

(479)

35,710 reviews in the last 12 months

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Rated 3 out of 5 stars

Customer Service

The person I spoke with initially and when I dropped my keys off was very helpful, polite and professional. I needed 4 new tyres and a couple of other things replaced and the communication was prompt and informative. I am happy with the work done.

My feedback on picking my car up is not so positive. I spoke with a different person and had a few questions to ask. Nothing big, follow-up care for new tyres, details of my old tyres, if my spare was adequate etc. I understand people may be having an 'off' day, but when you work in an industry where you interact with the public/customer there needs to be some degree of manners. You may have customers asking questions. The way this person dealt with my questions was defensive, unprofessional and rude. Not everyone is going to know everything about what is done to their car and I asked so I could become more educated, not to be a burden on your time or challenge your experience.

July 28, 2025
Rated 1 out of 5 stars

Vehicle was leaking water and oil after…

Vehicle was leaking water and oil after service. Vehicle booked in with dealer for investigation and resolution. Not happy

July 17, 2025
mycar Tyre & Auto - Pimpama logo

Reply from mycar Tyre & Auto - Pimpama

Hi Tony​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

2 visits to miserable experiences

2 visits to miserable experiences
first time kept waiting as there were people off sick
changed the dates and rebooked
this time around told to be there at 8 so they could start on the service
dropped the car at 8 sharp and walked around the shopping center for 2 hours check what was happening and saw my car parked exactly where i left it.
2 hours and nothing had happened
I queried why it was still standing here and not beeing worked on and was told that the scheduling is at their discretion.
service should not be mentioned in the same sentence as this company.
I was pretty pissed off and language was exchanged
resulting in a threat of calling the police to evict me
Their service manager is a nasty angry little man who could not be more wrongly employed

July 10, 2025
Unprompted review
Rated 4 out of 5 stars

The ease of booking and service…

The ease of booking and service provided, but when presented with relevant information about the service needed for my LDV T60 Max Lux in relation to 02 sensor clean it was dismissed. This is a service provided by LDV in all services on these vehicles.

June 25, 2025
Rated 5 out of 5 stars

Great Service

Followed up on exactly what I wanted the team to look at. I also needed a follow up on a light globe that went, and they were happy to help me out straight away.

June 23, 2025
Rated 5 out of 5 stars

They always bring their A game.

I’ve been to myCar at Pimpama a few times now and each time I’m there I’m always walking away feeling like I had a win.

If it is with competitive pricing or the way they genuinely take care of you like a mate from next door.

Finally, I want to also point out that the way they talk and communicate is clear and direct. They don’t over promise or under deliver.

Well done team, much deserved review 👍

June 20, 2025
Rated 5 out of 5 stars

Great Service

Great service and the job done nicely. Price is very reasonable. Love the experience having my car service at MyCar Pimpama. Will definitely come back again for my next car service. Keep the good work team :)

June 6, 2025

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