The on line booking process was easy to use. They had great customer service. They did not carry out extra work without calling me first. They explained other things my car needs to have done. Highly... See more
Location
Switch locationPimpama City Shopping Centre, 102 Pimpama Jacobs Well Road, 4209 Pimpama, QLD, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Rob is amazing always up front with what needs to be done and what has to be done and finds solutions to problems that are affordable and safe unlike other places that charge the earth for the same re... See more
Needed my drivers side window regulator replaced urgently as l was unable to fully wind up the window. The team was able to replace the old regulator and motor the following day at a fair and reasonab... See more
Sorted out the new tyres, managed to get stripped wheel stud out and put new one. They road tested alignment and they weren't 100% happy so rather than just saying tgatll do they readjusted and went... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Pimpama
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Pimpama City Shopping Centre, 102 Pimpama Jacobs Well Road, 4209, Pimpama, QLD, Australia
- (07) 3215 8350
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer Service
The person I spoke with initially and when I dropped my keys off was very helpful, polite and professional. I needed 4 new tyres and a couple of other things replaced and the communication was prompt and informative. I am happy with the work done.
My feedback on picking my car up is not so positive. I spoke with a different person and had a few questions to ask. Nothing big, follow-up care for new tyres, details of my old tyres, if my spare was adequate etc. I understand people may be having an 'off' day, but when you work in an industry where you interact with the public/customer there needs to be some degree of manners. You may have customers asking questions. The way this person dealt with my questions was defensive, unprofessional and rude. Not everyone is going to know everything about what is done to their car and I asked so I could become more educated, not to be a burden on your time or challenge your experience.
May use AI-assist with repliesRead more
Vehicle was leaking water and oil after…
Vehicle was leaking water and oil after service. Vehicle booked in with dealer for investigation and resolution. Not happy

Reply from mycar Tyre & Auto - Pimpama
I had to get my tyres changed as a…
I had to get my tyres changed as a matter of priority. My
Efficient service for some minor…
Efficient service for some minor repairs. Easy drop off and pick up on the day.
2 visits to miserable experiences
2 visits to miserable experiences
first time kept waiting as there were people off sick
changed the dates and rebooked
this time around told to be there at 8 so they could start on the service
dropped the car at 8 sharp and walked around the shopping center for 2 hours check what was happening and saw my car parked exactly where i left it.
2 hours and nothing had happened
I queried why it was still standing here and not beeing worked on and was told that the scheduling is at their discretion.
service should not be mentioned in the same sentence as this company.
I was pretty pissed off and language was exchanged
resulting in a threat of calling the police to evict me
Their service manager is a nasty angry little man who could not be more wrongly employed
The ease of booking and service…
The ease of booking and service provided, but when presented with relevant information about the service needed for my LDV T60 Max Lux in relation to 02 sensor clean it was dismissed. This is a service provided by LDV in all services on these vehicles.
Friendly staff I went there fitted me…
Friendly staff I went there fitted me in straight away great work
Great service and excellent communication
Everything i mentioned was looked at and i got a detailed review of any possible issues or if it was all ok.
Great Service
Followed up on exactly what I wanted the team to look at. I also needed a follow up on a light globe that went, and they were happy to help me out straight away.
They always bring their A game.
I’ve been to myCar at Pimpama a few times now and each time I’m there I’m always walking away feeling like I had a win.
If it is with competitive pricing or the way they genuinely take care of you like a mate from next door.
Finally, I want to also point out that the way they talk and communicate is clear and direct. They don’t over promise or under deliver.
Well done team, much deserved review 👍
Great Service
Great service and the job done nicely. Price is very reasonable. Love the experience having my car service at MyCar Pimpama. Will definitely come back again for my next car service. Keep the good work team :)
Mycar Pimpama helpful and knowledgeable
The guys at Mycar Pimpama are always helpful and full of knowledge. Nothing is ever a problem and they always look for a solution/ cheaper option.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







