Easy to book in on day I needed. Early call to advise of works required and proceeded only after I approved. Necessary items- always feel get quality care and car ready for pick up. Good updates.
Location
Switch locationPoint Cook Town Centre, 5 Main Street, 3030 Point Cook, VIC, AU
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See what reviewers are saying
Amazing Manager Jeremy and Great Team Member Jesse ….. going above and beyond in looking after their customers ! Many thanks MyCar Point Cook. Thank you Julius M for putting these two legends here in... See more
Professional, friendly, and very helpful. I own two MB vehicles and have trusted Mycar Auto Point Cook for my tyre services over the past 8 years. Their service is excellent, prices are reasonable,... See more
Easy booking, clear pricing, and friendly staff. Wheel alignment and balancing were completed earlier than expected, and my car feels much better now. Happy with the service.
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Point Cook
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Point Cook Town Centre, 5 Main Street, 3030, Point Cook, VIC, Australia
- (03) 8585 7168
4.6
Excellent
357 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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The Service desk team are fantastic-…
The Service desk team are fantastic- communicating what work was completed and potential future considerations
October 11, 2024
Different feelings
I don't know computers and I don't speak English well. But I know he is of Indian descent. Very nice.
Thank him.
"mycar" will be louder because of his presence
September 28, 2024
I just rocked up at 3pm and checked if…
I just rocked up at 3pm and checked if my front Tyres can be replaced. They accommodated and got this done within few hours
Thanks to the Store Manager, missed his name.
October 1, 2024
Although they were understaffed as a…
Although they were understaffed as a result of illness, they still provided a great service.
August 22, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Unsure of their expert advise?
I just think that the price from my last maintenance is quite high and not sure as I am not expert for car, if what I pay justifies the prices being loyal to MyCar as my place for car servicing. You can check that in my record. Moreover, after the service, the additional works to be done is not even sure if that will help the car to last longer and even discouraging me to go ahead with the repair. Hoping for more informed decisions or full assessment of my car servicing as it seems I am not given right advise.
September 19, 2024
Reply from mycar Tyre & Auto - Point Cook
Hi Denny,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Competitive tyre price
Competitive tyre price, good quality and lots of extra free services
September 23, 2024
Trusted Mechanics in the West
I paid for a service online and I selected an extra service the mechanic advised my car didn't require and provided a refund. The car was also serviced in a timely manner.
September 22, 2024
Got what i asked for in the times i…
Got what i asked for in the times i requested.
September 15, 2024
Excellent customer service
September 7, 2024
Great communication & service
Great communication on what extra was required for my service, easy drop off & pick up
September 12, 2024
Great service
Great service, blokes are friendly and professional, work was quick!
Highly recommended
September 11, 2024
Tyre care plan is fantastic
Fantastic people, mostly reasonable costs for everything... tyre care plan is great especially if you have punctures, they fix it free of cost. No unnecessary works quoted/ pushed.
August 28, 2024
They were quick and kept us informed…
They were quick and kept us informed great customer service highly recommended
August 31, 2024
Garry and team was very helpful
Garry and team was very helpful, and did the job very quickly
August 31, 2024
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