mycar Tyre & Auto - Point Cook Reviews 

357
TrustScore 4.5 out of 5

4.6

Point Cook Town Centre, 5 Main Street, 3030 Point Cook, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Easy to book in on day I needed. Early call to advise of works required and proceeded only after I approved. Necessary items- always feel get quality care and car ready for pick up. Good updates.

Rated 5 out of 5 stars

Amazing Manager Jeremy and Great Team Member Jesse ….. going above and beyond in looking after their customers ! Many thanks MyCar Point Cook. Thank you Julius M for putting these two legends here in... See more

Rated 5 out of 5 stars

Professional, friendly, and very helpful. I own two MB vehicles and have trusted Mycar Auto Point Cook for my tyre services over the past 8 years. Their service is excellent, prices are reasonable,... See more

Rated 4 out of 5 stars

Easy booking, clear pricing, and friendly staff. Wheel alignment and balancing were completed earlier than expected, and my car feels much better now. Happy with the service.


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Point Cook

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Point Cook Town Centre, 5 Main Street, 3030, Point Cook, VIC, Australia

  • (03) 8585 7168

4.6

Excellent

TrustScore 4.5 out of 5

357 reviews

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4.6

All reviews

(357)

35,730 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All aspects

All aspects, technical guidance, staff pleasant and fitment done on time. a job done well.

November 29, 2024
Rated 5 out of 5 stars

Tyres replaced

The staff at MyCar Point Cook were friendly and organised, arrived to drop off my asked how I was and if I had a booking, I told them my booking and presented my keys, they asked if I was in a rush, and was not and told me it would be done by midday, upon arrival they said everything was smooth, reminded me I have tyre replacement options for any issues under warranty and gave me my keys and walked me to my car.

November 29, 2024
Rated 3 out of 5 stars

Service was quick

Service was quick. Reception staff could be more social. The guy who I spoke to appeared to be rude, not saying he spoke rudely though.

December 4, 2024
Rated 5 out of 5 stars

Wheel Alignment Found Unroadworthy Repair!!!

Booked my car in for a wheel alignment. Having recently bought the car, didn't expect anything wrong, however the guys at MyCar Point Cook called me and told me they'd found a small, but significant safety issue with the tyres that made the car unroadworthy! Scary stuff! Had that tyre blown out, things could have turned out pretty nasty. Thanks to MyCar Point Cook, I took the car straight to the dealership for an immediate tyre replacement (and some stern words with their roadworthy guys!). I can't thank MyCar Point Cook enough - they saved what could have been a pretty disastrous situation with their expertise and knowledge.

December 3, 2024
Unprompted review
Rated 4 out of 5 stars

Staff and Service very Sound.

Great advice on what the service covered. Saved me considerable money by suggesting a standard service rather than a log book service. Polite, and efficient booking and staff service too.

November 18, 2024
Rated 4 out of 5 stars

I went there to fix a punctured tyre

I went there to fix a punctured tyre, service was good but the team didnt received my questions welcomely when I asked them to show what's done. its every customer right to know and understand the service been done and services team shouldnt get annoyed in answering simple ques!

November 9, 2024
Rated 5 out of 5 stars

Amazing service

Amazing service. I wanted to know about an oil leak and was nicely explained, that being a diesel car, I should be expecting some leakages. Also was straightforward in terms of any works other than servicing to be done, to which I declined as had planned them myself.

November 8, 2024
Rated 5 out of 5 stars

Fantastic experience

The staff were so friendly and efficient. A fantastic service and will be recommending to anyone needing Tyers or car servicing!

October 30, 2024
Rated 5 out of 5 stars

The manager understood what I wanted…

The manager understood what I wanted for my vehicle, I was able to book it in for the day I was after, I was kept informed on when it would be completed. The job was done for the quoted price, the paperwork was detailed, and we had a chat afterwards. Overall, terrific

October 16, 2024
Rated 5 out of 5 stars

Car Service - Excellent

I really appreciate the service provided to me. I was given explanation and advise on the costs needed to be resolved on my car. They also tried to fit in the urgent repairs during my service. The staff were helpful. I will be making this place my regular car servicing place.

October 12, 2024

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