We had a great first time here, easy to book in for our car service. Great customer service. Completed in record time & car is running like a dream. We have been with Mycar for a few yrs, first in WA... See more
Location
Switch locationRedbank Plaza, Enter off Law Street South (near Woodford Way Exit), 4301 Redbank, QLD, AU
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See what reviewers are saying
Quick service and really good at communicating what you need without charging an arm and a leg! I’ve always had a good experience with mycar Redbank Plaza - Jason, Clifford and the team are great! I b... See more
Flat tyre on Thursday afternoon, call Mycar roadside assistance and they were at my house within 15 minutes. Put on my spare, pumped it up, put damaged wheel and tyre in my car for me and I took it... See more
Customer service by cliff manager and head mechanic beyond reproach , warranty work done after over 1.5 years , great warranty , and very helpful and professional in thier approach with the problem ,... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Redbank
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Redbank Plaza, Enter off Law Street South (near Woodford Way Exit), 4301, Redbank, QLD, Australia
- (07) 3215 8330
4.6
Excellent
287 reviews
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I had car trouble on the way home from…
I had car trouble on the way home from work, MyCar, were quick and efficient, they had the car fixed and ready to be picked up the next day...Very good service and friendly, helpful staff....***** :)
November 19, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
"What went wrong this time?"
"What went wrong this time?". lol do things usually go wrong? had a tire rotation on the 14th of november. since then my car is un drivable at 60klm an hour. Redbank Plaza.
November 14, 2024
Reply from mycar Tyre & Auto - Redbank
Hi Craig,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Four tyres was changed
Four tyres was changed. Redbank Mycar have wonderful staff and have done great service to my car.
November 9, 2024
They were able to get me in quickly to…
They were able to get me in quickly to fix my tyre. Work done within the time frame quoted.
November 1, 2024
Friendly service
Friendly service, got it before expected time and just a pleasant experience
October 26, 2024
Small or big job done well for the best price
Three days of repairs I was very happy to have car back an even happier with the price they charged.car feels like NEW to drive.
Other places double the price.very happy a big job done well.They are so easy to communicate with.
October 25, 2024
When checking the engine bay afterwards…
When checking the engine bay afterwards I noticed that the air filter was not locked down. The air hose was disconnected. The alternator failed 2 days later. There is concern as to what inspections were carried out
October 18, 2024
Reply from mycar Tyre & Auto - Redbank
Hi Grant,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
you looked after my partners yaris Now i trust you with my MG
you looked after my partners yaris when it had a flat by replacing the tyre FREE of charge. grate service. So when it come to me getting 4 new tyres it was a no brainer. Again great service. Got what i ordered and on time. EXCELLENT JOB
October 22, 2024
They are very professional and helpful…
They are very professional and helpful and go through the quote and determine which are the most important to fix first or a little later. Thank you
October 4, 2024
Excellent customer service
Excellent customer service
Knowledgeable and followed up on concerns identified with the vehicle.
October 14, 2024
Got me in last minute
Got me in last minute. Friendly quick and dont overcharge. Definately recommend
October 5, 2024
Overall experience is great
Overall experience is great. Our cars working well and the staff are friendly and accommodating.
September 26, 2024
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