Andrew at mycar Richmond was great. Explained everything well and was great to deal with. Clear, concise and happy going. It's the little things that count in customer service. Will definitely be back... See more
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The gentleman who met me at the counter was excellent. The cost was a bit expensive and the roadside assistance was great but I couldn’t cancel my racv roadside assistance so it was not helpful. I wo... See more
Friendly service with a good conversation with the mechanic on what was wrong and was fixed. Also let us know of potential futures that did not need fixing now but to keep an eye on. Quick service t... See more
I had an outstanding experience with Michael at mycar Richmond yesterday. I was so stressed about my car when I arrived, but Michael’s calm and professional demeanor immediately put me at ease. He too... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Richmond
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
620 Coles Terrace, 3121, Richmond, Victoria, Australia
- (03) 8585 7119
4.6
Excellent
164 reviews
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Decent price, terrible service
Was told on the phone that it would be 1.5 hours. When i dropped my car off at 10:30am i was told it would be "after lunch" which i had no issue with as i presumed that would be around 12:30pm. Did not pick up my car until 3pm (4.5 hours later). Nobody rang me to say the car was complete, the only reason i found out was because i went back in store to wait as i needed my car. Won't be back.
May 15, 2024
My car tire experience.
I went to vic gardens to shop and also checked the reviews for car tires near me.
Imagine my surprise when I learned mycar service had great reviews and was at Vic gardens
I asked the Asian male at the service desk for a quote for 4 x 215/60 60 R.
I decided on the continentals at $195 each.
I asked him if it was cheaper if I brought 5 tires.
To which he said not really.
His carefree attitude cost that service the job.
And earned them a 1 star honest review.
I will give the money to there competitor.
Who can look after me and meet my needs.
Never going there again and I don't recommend them.
Update:
I contacted Bridgestone in Collingwood today the 20/12/23.
To get a quote for 4 continental tyres.
It was $135 I asked if I get 5 was it cheaper.
He said if I purchased 5.
I would also get a free wheel alignment.
Mycar $195 x 5 $935
Bridgestone $135 x 5 $675
Much better value.
Lee.
December 19, 2023
Unprompted review
Guys took great car of my very old car…
Guys took great car of my very old car and its now purring along beautifully
July 14, 2023
Unprompted review
Damaged Engine
Took it in with a splutter, told needed new spark plugs - and was advised to replace seating at the same time for all 4... was going to cost a thousand - I said just do the one with the issue. On call back, manager was a bit sheepish - said he checked the other 3 and they actually didn't need doing... So were initially happy to quote me for work that didn't need doing. A few months later, after going to the dealer, I found out why - piping broken during install of the plugs - $320 damaged part + labour. You have been warned. What an idiot I was going there - wasn't cheaper than the dealer, and actually cost me more in the long run.
May 8, 2023
Unprompted review
Manager went the extra yard and went…
Manager went the extra yard and went and picked up the tyres
Seriously great service
March 29, 2023
Wonderful service.
Wonderful service, no charge (never happens) Recommend Minh and the team.
February 19, 2023
Unprompted review
Friendly informative help
Friendly informative help. Quick turn around time, great communication.
February 16, 2023
Super easy booking service
Super easy booking service, convenient location to work, extremely helpful and polite staff.
Thank you
December 20, 2022
very helpful staff
January 18, 2023
Team was very good
January 17, 2023
Mechanic broke something else on my car…
Mechanic broke something else on my car that now needs to be fixed by a panel beater.
January 12, 2023
Very responsive and did exactly what…
Very responsive and did exactly what was required.
January 6, 2023
Trustworthy and fast
December 22, 2022
You guys always help out in an…
You guys always help out in an emergency. Easy to get a hold of, book over the phone. Friendly quick service when we arrive for our appointment. Thank you for all your help
December 23, 2022
Part of the plastic panelling of my…
Part of the plastic panelling of my centre console was lost in my car. I had to come back and leave my car for 3 hours for the part to be found and replaced
November 27, 2022
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