mycar Tyre & Auto - Rochedale Reviews 

194
TrustScore 4.5 out of 5

4.6

Shell Coles Express Service Station, Corner of Rochedale Road and Underwood Road, 4123 Rochedale, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

The mechanics and staff are a really good bunch of blokes. They changed my drive belt and checked over my other requests and was happy to accommodate. Nothing was too difficult for them. Cost was reas... See more

Rated 5 out of 5 stars

The team at Mycar Rochedale are so helpful and kind. Thank you for fixing my car and fitting me in on a busy day. I really appreciate it.

Rated 5 out of 5 stars

Super friendly, helpful, competitively priced. I coukdn’t get an appointment at QFord for over a month, My Car Rochedale squeezed me in, in just over a week, and I really appreciated that. They diag... See more

Rated 5 out of 5 stars

Dominic and the team at mycar Rochedale were fantastic! Quick and easy to book, I had x4 new tyres put on and a wheel alignment, they got the job done in the timeframe they said they would, great comp... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Rochedale

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, Corner of Rochedale Road and Underwood Road, 4123, Rochedale, QLD, Australia

  • (07) 3215 8332

4.6

Excellent

TrustScore 4.5 out of 5

194 reviews

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4.6

All reviews

(194)

35,680 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Experienced and professional great…

Experienced and professional great communication between staff and client. Honest and trust worthy we feel the team went above our expectations. Our car is in great condition and working perfectly thanks to a great team of mechanics.
We highly recommend mycar rochedale.

April 12, 2025
Rated 5 out of 5 stars

Prompt

Prompt, efficient service. Happy with the result. No complaints.

April 1, 2025
Rated 5 out of 5 stars

5-star service mycar Rochedale

The mycar Rochedale team were fantastic. Unfortunately the workshop had been broken onto the previous evening and staff were trying to get things back in order when I attended. I was surprised to hear they could fit new tyres for me the next day.
A really great experience from the Rochedale team.

April 4, 2025
Rated 5 out of 5 stars

Exceptional service

Exceptional service. Super fast turn around! Friendly and understanding customer service. I will recommend this MyCar to all my friends for sure! Thank you 🙏🏻

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Honest good service

Awesome team. Was able to booked in quickly for a logbook service, get a timely quote for urgent repairs and aircon issues. This is my second time at Mycar Rochedale and I’m very happy with the service by the team there. Highly recommend.

February 14, 2025
Unprompted review
Rated 1 out of 5 stars

Previous tyres were under mycare plan

Previous tyres were under mycare plan, and still under warranty. Your Rochedale store asked me there is no manager and they will consult with the corporate office. No one contacted me. I always get the tyres rotated and balanced every 10k as suggested. Then the manager asked me to get a wheel alignment done from a third party.
Then I took the car to Garden City store, the guy was very helpful. I paid for the alignment and new tyres there. If the tyres were still under warranty, why should I pay the full amount? I think your corporate office and stores need to have better communication, and the warranties should be considered.

January 14, 2025
mycar Tyre & Auto - Rochedale logo

Reply from mycar Tyre & Auto - Rochedale

Hi Vishal,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Would definitely recommend

Super friendly, helpful, competitively priced. I coukdn’t get an appointment at QFord for over a month, My Car Rochedale squeezed me in, in just over a week, and I really appreciated that.
They diagnosed the cars problem, rang me, re-quoted my price and my car was ready by 2pm as requested. No problems. I will definitely be taking the car back there for its servicing from now on.

January 31, 2025
Rated 4 out of 5 stars

Friendly

Friendly, flexible, reasonable price, but car tyre warranty expired by 1 week and I end up paying full cost

December 9, 2024

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