mycar Tyre & Auto - Shellharbour Reviews 435

The next day after my service I had a flat tyre. After calling road side assistance I found out the wheel was old and had blown out which was not picked up the day before.

Also, my spare tyre had not been serviced so road side assistance had to put air in it also as was not road worthy and should have been checked for air as part of basic service.

Manager on duty did replace my damaged tyre free of charge which was appreciated but basic checks were missed as part of log book service.

Friendly service and good prices. Will use them next time

Geat experience from staff at Shellharbour store. There was clearly a communication issue with corporate HQ, which shellharbour, especially manager, Mendo followed up and managed, from a customer service focus. Thank you.

Fast repair and good communication

Exceptional customer service provided by my car Shellharbour

Staff where excellent & very friendly, very happy with the job, excellent communication & very professional will no hassles, highly recommend ,
Darren Todd

Fabulous service from the Shellharbour team. My car was having a scheduled service, they called me after a couple of hours to let me know what was going on with my car, what was essential, what could wait and what was in between, then letting me decide if I wanted to go ahead with any of the options. Not only that, they dropped me off and picked me up when the car was ready (I’m in the next suburb). My car is now running smoothly. I highly recommend them!

Efficient, good value, helpful and friendly. No need to go anywhere else.

Very well mannered and very professional thankyou

Prompt service & professional, courteous staff

I had a tyre puncture and went to mycar at Shellharbour on a Saturday morning. Despite being busy and not being booked they fitted me in and replaced the 2 rear tyres as was recommended by my mechanic. They have always provided me with great service and the staff are always courteous and professional. I highly recommend mycar Shellharbour.

Service as per vehicle needs. Excellent communication and follow up.

The service was friendly and really quick. It only took a few hours to complete the service on my car. I’m new to the area and I will continue to take my car to My Car Shellharbour.

Friendly service and punctual

Friendly, professional staff.

My car had engine trouble and rang local mycar and they took my car that day and done a great job of repairing it that same day

⭐️⭐️⭐️⭐️⭐️ The BEST mechanic experience I’ve ever had – Mendo is incredible!

I genuinely cannot express how grateful I am for the service I received from Mendo at MyCar Shellharbour yesterday. From start to finish, he went above and beyond in every single way. I came in needing quite a lot done, and he handled all of it with professionalism, patience, and genuine care.

Mendo completed my full Essential Plus Service (with Ultrax engine oil), replaced my engine oil filter, performed a vehicle road test, battery test, tyre inspection with rotation, brake inspection, scan tool check, topped up my windscreen washer additive, and managed all workshop consumables. On top of that, he did my NSW Registration Inspection (pink slip), carried out a wheel alignment, replaced both my air filter and fuel filter, and even fitted a brand-new high-performance MyCar battery.

Not only did he explain everything clearly, he made sure I understood what was being done and why — something I truly appreciated. He made me feel comfortable, never rushed, and treated my car with real attention and respect. He even made my tyres shiny, which honestly made my whole day. It’s the little things that show how much pride he takes in his work.

My car feels completely different now — smoother, safer, and running better than it has in ages. I walked out feeling relieved, confident, and genuinely looked after.

You don’t come across people like Mendo very often. He’s knowledgeable, honest, hard-working, and truly cares about his customers. If you need anything done — a pink slip, a service, repairs, or just someone trustworthy to look at your car — Mendo at MyCar Shellharbour is the person you want.

This is hands-down the best service I’ve ever received, and I can’t recommend him highly enough.