Came for my car for a service check beginning februari they where very friendly Jayden helped us and explained very well what was going to happen, made us feel at ease especially not knowing so... See more
Location
Switch locationShellharbour Stocklands, Lake Entrance Road, 2529 Shellharbour, NSW, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been servicing my car at your Shellharbour location for a few years now, and are very happy to continue doing so. Excellent customer service! Thankyou Mendo & team @ My Car, Shellharbour.
⭐⭐⭐⭐⭐ I’ve had consistently excellent service from the team at mycar Tyre and auto Shellharbour. They’re friendly, honest, and always take the time to explain what needs doing without any pushy ups... See more
Bought a secondhand family car 6 months ago that’s 9 years old, serviced with them this week after reading the online reviews and happily I also experienced exactly what everyone said - a great experi... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Shellharbour
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shellharbour Stocklands, Lake Entrance Road, 2529, Shellharbour, NSW, Australia
- (02) 9212 8946
4.8
Excellent
435 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They genuinely care.
They genuinely care about their customers. Above all I have found them to be honest. I needed Rego and also wanted new tyres and they were booked out until the following week. Yet they were able to fit me in on the only day I could come. The best part is they were able to fix my car, ahead of time, and txt me it was ready for pick up. It's driving better than ever. I can truthfully recommend mycar Shellharbour.
November 12, 2025
They were extremely friendly and gave…
They were extremely friendly and gave excellent service within a good time frame.
November 5, 2025
Shannon was a legend
Shannon was a legend, we had called 40 minutes ahead of time and he was able to fit the car in to get spark plugs and coils replaced, had them done within 2 hours! And we were back on the road by 5pm. Thank you guys very much
November 7, 2025
Excellent as usually
Excellent as usually. Great work best described as "professional"
November 4, 2025
Was completed and ready to go on time…
Was completed and ready to go on time very happy
October 31, 2025
Fast and efficient service.
October 24, 2025
Great service at MyCar Stockland Shellharbour
I received excellent customer service. MyCar let me know what needed doing and gave me a quote.
They are in a very convenient location at Stockland Shellharbour as I was able to attend several appointments without having to go to and from Stockland Shellharbour. My service was completed in a timely manner.
October 28, 2025
Great Experience
Fast, reliable and honest. Advised when car was not worth the repairs. Excellent service and good communication. Replaced with a new car and had them look over the new one and service it.
October 21, 2025
Excellent service
Excellent service with my car. They helped me to fix the problem immediately. Excellent customer services.
October 14, 2025
Unprompted review
We always get a great price and
We always get a great price and friendly staff always try to fit us in when it suits our time
October 11, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Poor service experience.
Booked my car in for a service 2 weeks in advance. Get there on the day and get told they can’t do the service due to mechanics taking a long weekend! No heads up at all, took the day off work for it! Not good enough. That’s not how you build good will for a business. Ordinary.
October 3, 2025
Unprompted review
Reply from mycar Tyre & Auto - Shellharbour
Hi Nick,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Friendly and honest staff. Willing to go the extra mile
Booked my car service via AutoGuru. Pretty smooth process and no extra fees. Honest and really friendly and approachable staff. Then upon returning home our other car had the check engine light come up, and I called to see if they could squeeze in a quick test and they did it for me. Really really grateful for the advice and the service provided. Will definitely come back and 100% recommended.
October 2, 2025
The work was completed quickly and the…
The work was completed quickly and the pricing was very competitive
October 1, 2025
Great service.
Great service, the men who have served us were gentlemanly & appreciative of us being there. The cost of everything was the best we have found, thats why we go there. Thank you. 👍🏼
September 25, 2025
The staff always remember me
The staff always remember me, always call to discuss any extra work required
August 15, 2025
have used MyCar in the past and…
have used MyCar in the past and completely happy with the service received on this occasion. Was also able to bring my booking forward owing to a late cancellation at short notice.Certainly price competitive. Would have no hesitation in recommending MyCar in the future
August 19, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.