The team at my Car Tyre and auto Smithfield FNQ are awesome they get the job done on time and there always there to help Definitely coming back
Location
Switch locationSmithfield Shopping Centre, Enter off Captain Cook Highway (near Kennedy Highway), 4878 Smithfield, QLD, AU
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See what reviewers are saying
Amazing service from the team. I had a screw go through one of my tyres and unfortunately it couldn’t be repaired, but because I’d purchased a full set of tyres within the last 12 months, I was cove... See more
We went to this garage twice because our car kept overheating, and we honestly couldn’t be happier with the service. Since we don’t know anything about cars, we were a bit stressed at first, but t... See more
I had an urgent issue with my car, and consequently pulled into mycar Tyre and Auto Smithfield without a booking-hoping to get help. I couldn't believe it when Jacob checked out and repaired my c... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Smithfield
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Smithfield Shopping Centre, Enter off Captain Cook Highway (near Kennedy Highway), 4878, Smithfield, QLD, Australia
- (07) 4848 7508
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Puncture repair Mark was abrupt with his manner on my…
Mark was abrupt with his manner on my arrival,
when I returned he was in a better mood and more pleasant. His customer service skills need to improve for a better rating.

Reply from mycar Tyre & Auto - Smithfield
Understanding staff
It's close to where I live friendly helpful staff in and out quickly always neat quality work and service
Honest communication and a job well done
Honest communication and a job done very well. Will be back
OUTSTANDING MANAGER AND MECHANICS
THE COMPANY HIT THE JACKPOT BY HAVING MARK AS MANAGER AT SMITHFIELD, CAIRNS. HE HAS EXCELLENT CLIENT COMMUNICATION, HAS A CHEERFUL SYMPATHETIC DISPOSITION AND HAS THE KNACK MAKING COMPLEX MECHANICAL EXPLANATIONS SIMPLE TO UNDERSTAND.
PETER WURZEL
Had complications but were resolved
Went in for a tyre change and swapped wheels and was told the job was finished. Picked up, went home and checked, no work had been done. Called back to come back in and got the work done. Still rated highly as I haven’t had issues in the past, mistakes happen.
Very informative and helpful.
Very informative and helpful.
Good prices and after service care
Great service
Easy to book, very accommodating to my availability and helpful, friendly staff!!!
They phoned me during the work advising…
They phoned me during the work advising other problems needed attention, thus getting the Ok and fixing all problems. This is preferred to finding out when collecting the car, and needing to rebook.
great service
Lance was fantastic
Lance was fantastic. He got my car done early and even told me what I needed to get done and the estimated price
Honest assessment and I felt they cared…
Honest assessment and I felt they cared about my needs
Accommodate timeframe
There was a misunderstanding on the appointment and I arrive at a much earlier time. The staff nicely did their best to anticipate the little repair for me so I did not have to wait too long. Only little neg. they didn't close properly the bonnet but that is not a big deal. I noticed it when home and closed it.
My Car great serviceGreat promt service with freindly staff…
Great promt service with freindly staff great knowledge on their products I will glady come back again cheers
Fantastic service
Fantastic service - they make it a very easy and smooth process for new tyres. Staff were friendly and i found the prices were the cheapest. Thank you!
I enquired about 4 new tyres at front…
I enquired about 4 new tyres at front desk and was told they could fit them immediately. Job completed in one hour while I waited. First class job. That's why I always use Mycar.
HELP WHEN DESPERATELY NEEDED
They were able to take care of my immediate and unexpected need in a timely, informative and friendly manner.
The service was great however they were…
The service was great however they were unable to resolve my issue which may not be unreasonable given the age of my vehicle
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