mycar Tyre & Auto - South Perth Reviews 

261
TrustScore 4.5 out of 5

4.3

Shell Coles Express Service Station, Mill Point Road, 6151 South Perth, WA, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Had a flat tire which needed replacing, mid morning on a Saturday, they went out of their way to go and get the correct tire from another branch and replaced it within a couple of hours ! Amazing serv... See more

Rated 5 out of 5 stars

Gill in the. South Perth branch was a lovely guy and provided excellent service ( despite having hay fever ) on such a busy day I got a great set of Pirelli Scorpion TA plus at 1/2 price fitted wheels... See more

Rated 5 out of 5 stars

The manager was welcoming, able to provide me with clear advice about what was required to fix the vehicle, he also went through the costs. Understanding our situation he booked the vehicle in immedi... See more

Rated 5 out of 5 stars

Immediate quote with choice of brands in stock at nearby centre . Able to fit balance 4 tyres with an alignment same day . Price competitive to other quotes . Highly recommended


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - South Perth

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, Mill Point Road, 6151, South Perth, WA, Australia

  • (08) 6330 7417

4.3

Excellent

TrustScore 4.5 out of 5

261 reviews

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4.3

All reviews

(261)

32,248 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Polite

Polite, helpful staff, explained what was needed and got the car to me on time.

November 21, 2024
Rated 5 out of 5 stars

Whenever I go to Mycar Rhodes and…

Whenever I go to Mycar Rhodes and whichever staff member is on the desk at the time I feel they have my interests in mind and I appreciate their advice. I was so grateful for their prompt attention and advice today regarding a nail in a tyre.

September 8, 2024
Rated 5 out of 5 stars

I went in for a simple logbook service

I went in for a simple logbook service. The service was finished much quicker than I had anticipated. The mechanic that called me to discuss the quote and tell me the car was ready was super friendly and discussed the issue with my car clearly. Overall, my experience here was much better than some of the other mechanics i’ve been to. Well done team!

August 27, 2024
Rated 1 out of 5 stars

Disappointing

I received a call at 2:00pm telling me that there would be additional costs, as spark plugs needed to be replaced. I was quoted an amount of $45 per spark plug. I was also told that the wipers needed to be replaced at a cost of $17 each. I was only provided with the costs when I expressly asked what the costs would be. I was given a broad figure as a total which I was struggling to understand, but was conscious of the time so just rushed the go ahead. The car was supposed to be picked up at 2:30pm as per my original booking. I was then told that they would need more time, so I reluctantly agreed to a 4:30pm pick up. When we arrived for pick up at 4:30pm, the bill was a mess, with incorrect charges for the wipers, and an additional $90 odd for labour involved with the replacement of the spark plugs. I do not understand why there was an additional charge when the car was already being worked on, this seems grossly unconscionable. I have worked on cars myself, replacing spark plugs takes minutes at best. If the car is already being worked on, there should be no need for any additional charges other than the cost of the spark plugs. The car was also not ready, the wheel alignment hadn't been done, so we had to wait. We then noticed some comments about a squealing noise in the drive belt on the paperwork. This was never raised nor discussed with us. We would have liked to have it sorted. The whole thing was not at all a good experience. We thought we would try you out to get tyres and a service done at the same venue, but the whole experience has been disappointing.

August 16, 2024
mycar Tyre & Auto - South Perth logo

Reply from mycar Tyre & Auto - South Perth

Hi Jesvin​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Great Service

Great communication, attentive service to resolve my cars issues and get me back on the road!

July 23, 2024
Rated 1 out of 5 stars

Just poor customer service -saying to…

Just poor customer service -saying to my son we can’t fix the globe in your headlight - is simply disgraceful ! - I have 3 other cars that- mycar service —-all of these vehicles will be taken elsewhere to get serviced from now on.

I would like a call from the owner at South Perth MyCar to ring me on 0407775244 to discuss specific details

July 25, 2024
Rated 5 out of 5 stars

I had two new run-flat tyres added to…

I had two new run-flat tyres added to my small BMW SUV. And I was advised to return for wheel alignment as soon as able. I thought this extra work would have been done when the tyres were added. Can you advise me as to why it wasn't part of the initial work.

July 24, 2024

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