mycar Tyre & Auto - South Perth Reviews 

261
TrustScore 4.5 out of 5

4.3

Shell Coles Express Service Station, Mill Point Road, 6151 South Perth, WA, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Had a flat tire which needed replacing, mid morning on a Saturday, they went out of their way to go and get the correct tire from another branch and replaced it within a couple of hours ! Amazing serv... See more

Rated 5 out of 5 stars

Gill in the. South Perth branch was a lovely guy and provided excellent service ( despite having hay fever ) on such a busy day I got a great set of Pirelli Scorpion TA plus at 1/2 price fitted wheels... See more

Rated 5 out of 5 stars

The manager was welcoming, able to provide me with clear advice about what was required to fix the vehicle, he also went through the costs. Understanding our situation he booked the vehicle in immedi... See more

Rated 5 out of 5 stars

Immediate quote with choice of brands in stock at nearby centre . Able to fit balance 4 tyres with an alignment same day . Price competitive to other quotes . Highly recommended


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - South Perth

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, Mill Point Road, 6151, South Perth, WA, Australia

  • (08) 6330 7417

4.3

Excellent

TrustScore 4.5 out of 5

261 reviews

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4.3

All reviews

(261)

32,248 reviews in the last 12 months

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Rated 2 out of 5 stars

Delays to parts

The people were great, however, I got a call when the service was underway saying that I would need to change air filters and other components. The staff members confirmed with me saying that the works can be done on the agreed upon time. However, when I got there to pick up the car, they did not had it ready and I had to come again the following day. The staff were nice but this could have been coordinated much better. Hopefully the management could do something nice for my next service.

July 11, 2024
mycar Tyre & Auto - South Perth logo

Reply from mycar Tyre & Auto - South Perth

Hi Caleb​,

Thank you for taking the time to post your review.  

We are truly sorry to hear about your recent experience with mycar.

Please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au), they will be more then happy to discuss your concerns. 

Kind regards

mycar Team

Rated 1 out of 5 stars

I have always found MyCar fabulous but…

I have always found MyCar fabulous but not this time. I booked my car in to replace 2 tyres, i asked for a 9am booking but was told it had to be 8am. I arrived just before 8am and waited until the office was opened, i was the first car there. Handed over my keys and I confirmed the time that I was told when I booked that it would take 1.5 hours. I told the guy I was going over to McDonalds and asked if I could be contacted if it was finished earlier he doubled checked my phone number
I received no call so returned at the advised time. I was told nothing had been done to my car as the worker whose job list I was on turned up late. I was told I had to wait ! I was very annoyed I could have been contacted as soon as they knew and I would of come back and waited at home where I could have worked. So I waited. It took over an hour. I understand problems with staff reliability but your usual fantastic customer service reputation was ruined.
I received many apologies from the worker manning the desk, repeating the story. A waste of my morning !

May 22, 2024
Rated 5 out of 5 stars

Excellent

They booked me in that day and even tho they were busy they got the work done. I had no spare tyre and would be in trouble without there help i had a long drive that night. They also bent my rim back into place. The Morley and Belmont store have always been fantastic they go above and beyond

May 6, 2024
Rated 5 out of 5 stars

I had a blown tyre when it clipped the…

I had a blown tyre when it clipped the kerb on 07/11/23. Dropped in the next day without an appointment. Gursahib and team fitted me in and got the tyre replaced for free as it was only changed a few month back. I was expecting to pay for the tyre. In and out within half an hour. Thanks guys...awesome customer service. In my many experiences with tyre service centres, you guys are the only one thus far that did the job without the hassle of having to make another appointment. I wish you guys a very Happy Diwali.

November 8, 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

I highly recommend Mycar South Perth. They regularly service my car and do an excellent job. They are very reasonable with pricing, thorough, friendly and reliable.

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent....

Excellent..... Exceptional team, most helpful with battery problem today. Always advised, sorted and sourced best possible solution to any issue I've had with my cars. Highest recommendation.

July 7, 2023
Unprompted review

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