From the moment I called early in the morning Mikaila was only helpful...She was able to organise parts ..keep in touch with me ..and deliver a superb service... We were so thrilled at how the w... See more
Location
Switch locationWestfield Shopping Centre, Enter off Nepean Highway (near Bay Road), 3192 Cheltenham, VIC, AU
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See what reviewers are saying
Easy to call or book appointment on line. Staff at MyCar Southland always helpful, friendly and professional. Basic servicing well priced. If any other work required they always call with pricing.... See more
I cannot speak highly enough of the staff at Westfield Southland. Every member of staff that I have dealt with over the last few years there has been exceptional. Friendly, knowledgeable, experienced... See more
Major work on front suspension and all brakes completed. The main reason I give 5 stars is because of the communication from staff at MyCar Southland. Matt and the team kept me in the loop through wha... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Southland
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Westfield Shopping Centre, Enter off Nepean Highway (near Bay Road), 3192, Cheltenham, VIC, Australia
- (03) 8585 7107
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Great Service
These guys are happy and easy to deal…
These guys are happy and easy to deal with. Really prompt, transparent and offer a range of options. Not too pushy. Do a great job from servicing to new tyres.
Needed a repair on a flat tyre
Needed a repair on a flat tyre, so I popped in, without an appointment, and they were able to help. Kept me informed about the outcome and I was able to pickup my car an hour later. Fantastic service.
Great team and service
Great team and service, thorough and honest explanations and suggestions.
Good prompt friendly service
Had to get two punctures repaired which ended up being unrepairable so I ended up replacing two new tyres , I was advised along the way with my options and they came up with the best affordable result for my situation that was all done within 1 hour and I was back on the road, I also receive free puncture repairs in the future with the tyre warranty I received, there service was very friendly as well.
May use AI-assist with repliesRead more
WARNING!! Do not go here
WARNING!!! Never ever go to this machanic!!! Our car was serviced there and the next day was unable to start (never had any issues like this). RACV said it was because the new part was not connected properly. Car was parked at hospital car park in the city when it wouldn't start and what has ensued has caused a lot of stress and has cost a lot to deal with

Reply from mycar Tyre & Auto - Southland
The southland store has been great
The southland store has been great, i took my car there for a second opinion.
They were very thorough and the let me know every step of the way.
Thank you team
Mikalia & The Staff always look after…
Mikalia & The Staff always look after me at Southland My Car.
I always receive good advice & they always have my best interests at heart.
I had 4 new tyres installed on my car
I had 4 new tyres installed on my car. Prompt service, cheaper prices. 2 days after they were installed, while driving 100kms on a freeway the tyre pressure sign came on. I had to get off the freeway and after calling around to several tyre shops, and driving to one which was closed, a tyre shop agreed to assist. They checked the pressure and some tyres were 46 psi, another at 40psi. I was informed they are meant to be around 38psi. Took 2 hours out of my day, ruined the whole day. Why was the tyre pressure so high to begin with. Just extremely disappointed for the ordeal we’ve had.
The steering wheel was left dirty when…
The steering wheel was left dirty when I got in the car. The overall pricing was 15-20% higher than expected and higher than new car dealer which surprised me.
Great staff i feel very confident with…
Great staff i feel very confident with their advice t
Staff person on front desk was great.
Staff person on front desk was knowledgeable and friendly. Tyres fitted efficiently.
Efficient service
Quick response to advising of extra work needed during service and completion of service within a couple of hours
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