mycar Tyre & Auto - Southland Reviews 

724
TrustScore 4.5 out of 5

4.7

Westfield Shopping Centre, Enter off Nepean Highway (near Bay Road), 3192 Cheltenham, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

From the moment I called early in the morning Mikaila was only helpful...She was able to organise parts ..keep in touch with me ..and deliver a superb service... We were so thrilled at how the w... See more

Rated 5 out of 5 stars

Easy to call or book appointment on line. Staff at MyCar Southland always helpful, friendly and professional. Basic servicing well priced. If any other work required they always call with pricing.... See more

Rated 5 out of 5 stars

I cannot speak highly enough of the staff at Westfield Southland. Every member of staff that I have dealt with over the last few years there has been exceptional. Friendly, knowledgeable, experienced... See more

Rated 5 out of 5 stars

Major work on front suspension and all brakes completed. The main reason I give 5 stars is because of the communication from staff at MyCar Southland. Matt and the team kept me in the loop through wha... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Southland

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Westfield Shopping Centre, Enter off Nepean Highway (near Bay Road), 3192, Cheltenham, VIC, Australia

  • (03) 8585 7107

4.7

Excellent

TrustScore 4.5 out of 5

724 reviews

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4.7

All reviews

(724)

32,282 reviews in the last 12 months

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Rated 5 out of 5 stars

Good prompt friendly service

Had to get two punctures repaired which ended up being unrepairable so I ended up replacing two new tyres , I was advised along the way with my options and they came up with the best affordable result for my situation that was all done within 1 hour and I was back on the road, I also receive free puncture repairs in the future with the tyre warranty I received, there service was very friendly as well.

March 27, 2026
Rated 1 out of 5 stars

WARNING!! Do not go here

WARNING!!! Never ever go to this machanic!!! Our car was serviced there and the next day was unable to start (never had any issues like this). RACV said it was because the new part was not connected properly. Car was parked at hospital car park in the city when it wouldn't start and what has ensued has caused a lot of stress and has cost a lot to deal with

March 24, 2026
Unprompted review
mycar Tyre & Auto - Southland logo

Reply from mycar Tyre & Auto - Southland

Hi Shira​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

I had 4 new tyres installed on my car

I had 4 new tyres installed on my car. Prompt service, cheaper prices. 2 days after they were installed, while driving 100kms on a freeway the tyre pressure sign came on. I had to get off the freeway and after calling around to several tyre shops, and driving to one which was closed, a tyre shop agreed to assist. They checked the pressure and some tyres were 46 psi, another at 40psi. I was informed they are meant to be around 38psi. Took 2 hours out of my day, ruined the whole day. Why was the tyre pressure so high to begin with. Just extremely disappointed for the ordeal we’ve had.

March 21, 2026
Unprompted review

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