mycar Tyre & Auto - Southland Reviews 

724
TrustScore 4.5 out of 5

4.7

Westfield Shopping Centre, Enter off Nepean Highway (near Bay Road), 3192 Cheltenham, VIC, AU


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Rated 5 out of 5 stars

From the moment I called early in the morning Mikaila was only helpful...She was able to organise parts ..keep in touch with me ..and deliver a superb service... We were so thrilled at how the w... See more

Rated 5 out of 5 stars

Easy to call or book appointment on line. Staff at MyCar Southland always helpful, friendly and professional. Basic servicing well priced. If any other work required they always call with pricing.... See more

Rated 5 out of 5 stars

I cannot speak highly enough of the staff at Westfield Southland. Every member of staff that I have dealt with over the last few years there has been exceptional. Friendly, knowledgeable, experienced... See more

Rated 5 out of 5 stars

Major work on front suspension and all brakes completed. The main reason I give 5 stars is because of the communication from staff at MyCar Southland. Matt and the team kept me in the loop through wha... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Southland

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Westfield Shopping Centre, Enter off Nepean Highway (near Bay Road), 3192, Cheltenham, VIC, Australia

  • (03) 8585 7107

4.7

Excellent

TrustScore 4.5 out of 5

724 reviews

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4.7

All reviews

(724)

32,282 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service with a smile

Service with a smile. The staff were all super lovely and very helpful. Also pleasantly surprised to have about the tyre Protection plan that comes with my tyres. Would happily recommend the Southland store.

March 13, 2026
Rated 5 out of 5 stars

Major work on front suspension and all…

Major work on front suspension and all brakes completed. The main reason I give 5 stars is because of the communication from staff at MyCar Southland. Matt and the team kept me in the loop through what was a challenging repair. Facing no access to my car for a long weekend the Saturday team completed the job and notifying me so I could pick the car up before closing instead of having to wait another two days. Well Done.

March 7, 2026
Rated 3 out of 5 stars

$30 parking fee a bit rich

to be honest, very happy with the service, but to be asked to pay $30 in parking fees at southland, to cover the cost of our car being serviced was a bit rich. will think twice about continuing with mycar due to this.

March 4, 2026
mycar Tyre & Auto - Southland logo

Reply from mycar Tyre & Auto - Southland

Hi Paul​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Five stars to Michela and your team.

Michela is the most amazing staff member you have. She always explains everything to me and never treats me like I am a woman and don’t understand. I have started recommending her and your shop to all my friends and family.

February 28, 2026
Rated 5 out of 5 stars

Great experience and service

Great, quick and easy experience with the guys at mycar southland. Unfortunately didn’t catch the guy at the desk’s name but he told me it was his first week. If that’s the case he’s already a great add to the team, knowledgeable, friendly and courteous. Would recommend all over again

February 21, 2026
Rated 5 out of 5 stars

Super quick and easy

Super quick and easy! So much better then where I was going and just felt like they wanted to make money off me. Will def be back!

February 27, 2026
Rated 5 out of 5 stars

Some of the best communication I've…

Some of the best communication I've ever had from a company.
Michaela was professional and delivered on everything from product knowledge to the truck actually being ready on time!
Highly recommended.

February 19, 2026
Rated 5 out of 5 stars

Quick and Easy…

We only booked in on Friday and the receptionist was so helpful and guided us all the way. We were able to get a quick appointment on Monday.

February 16, 2026
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic! Mikaela (probably spelt wrong my bad) clearly explained what the car needed and created an overall great experience! The team did a great job and the car felt even better after the work!

February 17, 2026
Rated 5 out of 5 stars

Well the receptionist is always helpful…

Well the receptionist is always helpful and also she seems to know about the mechanics of cars.
I have used mycar a number of times now and have been satisfied. I have a hybrid car and I'm told mycar don't deal with internal hybrid batteries. To date this has not been a problem.

February 17, 2026
Rated 5 out of 5 stars

Tyres with care.

Great communication from I arrived till pick up time. Kept me informed on progress and what needed doing.
Congratulations to the receptionist and of course the workers in the shop.
You’ve got a lot to be proud of and keep up the good work and pricing.
Will definitely be going back for my next set of tyres.

February 14, 2026
Rated 5 out of 5 stars

Staff were terrific

Staff were terrific. They fitted me in at the last minute and were efficient and informative with the condition of my car. I found them to be very honest. I'll be back.

February 4, 2026

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