From the moment I called early in the morning Mikaila was only helpful...She was able to organise parts ..keep in touch with me ..and deliver a superb service... We were so thrilled at how the w... See more
Location
Switch locationWestfield Shopping Centre, Enter off Nepean Highway (near Bay Road), 3192 Cheltenham, VIC, AU
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See what reviewers are saying
Easy to call or book appointment on line. Staff at MyCar Southland always helpful, friendly and professional. Basic servicing well priced. If any other work required they always call with pricing.... See more
I cannot speak highly enough of the staff at Westfield Southland. Every member of staff that I have dealt with over the last few years there has been exceptional. Friendly, knowledgeable, experienced... See more
Major work on front suspension and all brakes completed. The main reason I give 5 stars is because of the communication from staff at MyCar Southland. Matt and the team kept me in the loop through wha... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Southland
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Westfield Shopping Centre, Enter off Nepean Highway (near Bay Road), 3192, Cheltenham, VIC, Australia
- (03) 8585 7107
4.7
Excellent
724 reviews
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Excellent customer service
Excellent customer service. Advice given over phone and discussed before completion of service
Car is running very well thank you
Good notification of car being ready to collect
Overall I’m happy with all aspects of this service
November 13, 2025
The team was helpful
The team was helpful. Cori from the desk had given us all the information we needed.
November 15, 2025
Friendly staff
November 10, 2025
Flat tyre on a Monday morning
Woke up to a completely flat tyre and dropped into MyCar Southland. Tobi squeezed me in on short notice, diagnosed the tyre quickly (RIP) and had a replacement on and me back on my way to work in no time. Friendly and efficient service. Thanks Tobes & team!
November 10, 2025
Fantastic experience with MyCar…
Fantastic experience with MyCar Southland. Each staff member I spoke to was so friendly and welcoming and took the time to listen to my concerns about my car. They were so knowledgeable and took the time to explain what repairs were needed and why, as well as confirming with me first before they went ahead. A lot was required and they managed to get it all done in one day. Definitely recommend MyCar Southland!
November 10, 2025
The politeness and curtesy of the staff…
The politeness and curtesy of the staff and the efficiency
November 6, 2025
Great value for money
Easy going, pleasant to deal with, good value for money, prompt; was even running late but it didn’t affect their service delivery. Would definitely go back.
November 5, 2025
I've never had someone give me bad news…
I've never had someone give me bad news so nicely.
October 22, 2025
I asked for a basic service with tyres…
I asked for a basic service with tyres only rotated if needed, which would have required me to upgrade to a more expensive service. Upon checking, they told me the tyres did not need to be rotated.
They are a very friendly and trustworthy team, and I highly recommend them.
October 22, 2025
SERVICE OF MOTOR VEHICLE WELL PRICED…
SERVICE OF MOTOR VEHICLE WELL PRICED AND CUSTOMER SERVICE IS EXCELLENT
October 22, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
My experience wash shocking
My experience wash shocking, the mechanic did not know what he was doing, told me the battery needed replacing but didn’t realise it was because I left the aircon on and he didn’t even realise that the aircon was left on, not a good service don’t take your care there.
October 18, 2025
Reply from mycar Tyre & Auto - Southland
Hi Dianne,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Very helpful service and advice to my…
Very helpful service and advice to my wife when attending to damaged tyre replacement
October 14, 2025
Matt at the desk was great
Matt at the desk was great, pleasant, friendly & helpful and knew who I was as I walked in the door. All My Car staff I’ve met have been very professional and willing to spend time explaining the problem and offering solutions with an estimate of cost. I feel confident I’m getting excellent service.
October 11, 2025
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