From the moment I called early in the morning Mikaila was only helpful...She was able to organise parts ..keep in touch with me ..and deliver a superb service... We were so thrilled at how the w... See more
Location
Switch locationWestfield Shopping Centre, Enter off Nepean Highway (near Bay Road), 3192 Cheltenham, VIC, AU
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See what reviewers are saying
Easy to call or book appointment on line. Staff at MyCar Southland always helpful, friendly and professional. Basic servicing well priced. If any other work required they always call with pricing.... See more
I cannot speak highly enough of the staff at Westfield Southland. Every member of staff that I have dealt with over the last few years there has been exceptional. Friendly, knowledgeable, experienced... See more
Major work on front suspension and all brakes completed. The main reason I give 5 stars is because of the communication from staff at MyCar Southland. Matt and the team kept me in the loop through wha... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Southland
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Westfield Shopping Centre, Enter off Nepean Highway (near Bay Road), 3192, Cheltenham, VIC, Australia
- (03) 8585 7107
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Left car at 10.40 for a 11 o’clock…
Left car at 10.40 for a 11 o’clock puncture repair appointment. Came back at 12.15 and the car had not been touched.
No explanation or apology for delay.
Great as always
As always the service at southland mycar was great. Friendly staff, great pricing and reliable auto repairs
Great service
Matt, Michaela & Team at mycar Southland are great....professional, friendly, trustworthy, honest....they deliver great service with a smile....I have been taking my car there for servicing & repairs for a few years now.....wouldn't go elsewhere!
Professional and timely response
Quick and fast replacement of damaged tyre
My left front tyre was damaged on the sidewall after hitting a pothole. All replaced for free and the next day. Great service, very easy.
Michaela was very helpful and went out…
Michaela was very helpful and went out of her way to help me with the invoicing
Thankyou
Always helpful thanks
MyCar Southland the go to place for your car
MyCar Southland provides an exceptional service to car owners at very reasonable prices. Staff are courteous and have excellent technical knowledge. Clients are always informed of the status of their repairs and being offered quotations on their car repairs, car owners always know where they stand. I highly recommend MyCar Southland for any service and repairs for your wheels.
The pricing at mycar Southland was very…
The pricing at mycar Southland was very good and the woman at pick-up was professional and helpful.
I understood it was Black Friday and accepted that the job would take longer than usual. I confirmed a 3pm pick-up and provided a 4-hour window by dropping the car off at 11am.
When I arrived, a male staff member said they might need the car until 4–4:30pm and was dismissive when I reiterated the agreed time. His comments shifted the responsibility onto me rather than acknowledging that the delay was due to the workshop being overbooked during a sale period.
The tyres were completed shortly after 2pm and the work itself was done well, but the communication from that staff member was unnecessarily dismissive.
The servfabulous service
The service at southland is always exceptional, nothing is too hard.
Communication is great
Amazing service as always
Amazing service as always. Matt was informative and did a great job.
MyCar has been a fantastic business to…
MyCar has been a fantastic business to deal with since its inception however the guys at Westfield Southland location are next level!!
If Trustpilot had 100 stars that would not be enough. Very happy 😊
Great Service (Mikayla)
The service personnel (Mikayla) provided the detailed root causes of my vehicle issues and offered multiple options. She was knowledgeable and friendly.
Everyone is always helpful and friendly
I have been going to the Southland outlet for a while now.
They are always amazing.
I had an emergency a few days ago and they assisted and fixed the issue so quick and easily.
I was very relieved
Communication is clear and effiecient.
Communication is clear and effiecient.
Service is good and reliable.
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