mycar Tyre & Auto - Southport Reviews 

326
TrustScore 4.5 out of 5

4.6

Australia Fair, Enter off Marine Parade (in the South Car Park), 4215 Southport, QLD, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I finally found a good honest and professional young mechanic in the GC so conveniently located in AustraliaFair the manager of MyCar garage. We have now come twice and lately changed the back break... See more

Rated 5 out of 5 stars

I can always trust the team at mycar southport to provide exceptional service and support. I have been going to them for a few years now and I think it’s great they are using trust pilot for reviews,... See more

Rated 3 out of 5 stars

I have been with Mycar since 14/10/2019 & always experienced good service with advice what is urgent to fix & what is not. On the tax invoice there is a section showing what needs attention,... See more

Rated 5 out of 5 stars

Promptly completed in a timely manner. Explained everything both before and after. Very friendly would highly recommend. I'm a professional driver doing at least 70000 km a year. I need reliable tra... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Southport

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Australia Fair, Enter off Marine Parade (in the South Car Park), 4215, Southport, QLD, Australia

  • (07) 3215 8334

4.6

Excellent

TrustScore 4.5 out of 5

326 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(326)

32,285 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Big rip off

I was told my tires, purchased less than 6 months ago and with plenty of tread, needed replacing. My brakes were done 9 months ago. They are just fine, but I am told I need new pads and rotors, they can't be machined down. I was told I need a new radiator. Untrue. I did need some coolant, which I reasonably thought would be topped up in an over $400 tune up. Nope. The staff were happy to lete drive away on critically low coolant, even after asking. I asked for wipers to be replaced, didn't happen. There was no mention about a couple lights being out until service was over. That would have been nice to know, I would have possibly sprang for those. So the estimated $4,100 repair I was told was pretty urgent was deemed mostly unnecessary by my regular mechanic. The cv needs replaced, which I told the staff. I was quit condescendingly told that noise was called a cv and the entire cv joint and shaft needs replacing. Your staff needs to be educated that making up stories such as these can have dore consequences for people with less confidence, knowledge and experience. This was utterly despicable treatment.

October 15, 2025
Rated 5 out of 5 stars

Great service from mycar

Had two cars fitted with new tyres. Great service, efficient and precise with time estimates. The team at mycar Southport were very friendly and professional. Will definitely use mycar again should the need arise.

October 13, 2025
Rated 1 out of 5 stars

I took my Kia Cerato in for a wheel…

I took my Kia Cerato in for a wheel alignment and tyre rotation to the Southport branch on Monday, but I was told that the two front tyres had to be replaced. I agreed to this and expected that everything would be done so my trip back to Townsville would be safe.
On my way to Brisbane, the car was pulling to the left and shuddering.
I took the car to MYCAR in Toowong on Wednesday, and they found problems with the steering and that the rear right tyre had a major issue that required replacement.
The result was that the Toonong branch did a great job, and the car handled beautifully on the trip back to Townsville.
I would not take anything into the Southport branch ever again

September 22, 2025
mycar Tyre & Auto - Southport logo

Reply from mycar Tyre & Auto - Southport

Hi Walt,

Thank you for your feedback, at mycar we strive to ensure the best in customer care, therefore we are sorry to hear of your experience. 

We are glad to hear the issue with your vehicle was able to be rectified by our mycar team at Toowong and we apologise for any inconvenience caused.

Kind regards, 
mycar Careteam

Rated 1 out of 5 stars

Charged extra $178 ontop of quote that was already paid

Was originally quoted $189 for a tire replacement that was supposed to be a fixed price. Accepted the job. Took the car in only to be told they didn't have the tire that said they could replace and charged me an additional $178 to do the remainder of the job they had originally quoted for.

September 19, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look