Thank you Frank and Marvin for looking after my family’s cars. Most recently my daughter’s splash cover under her car had come lose and Frank and the team fixed it without charge. If you're looking fo... See more
Location
Switch locationShell Coles Express Service Station, Corner of Main Road West and Station Road, 3021 St Albans, VIC, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Frank was amazing. He was recommended by a family friend and true to his word, Frank was amazing. He inspected my car and provided me with the options as well as his recommendation. It was easy to mak... See more
Great service. Good thorough checks. Honest. Communication excellent. Quotes given before work completed. I feel safe on my car when I drive away from here. Service done in a timely manner. Mechani... See more
I love going to MyCar tyre and auto for all my services of my Bt 50, general repairs wheel alignment and buying tyres from them. Frank is so experienced and has a lot of knowledge about cars, his alwa... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - St Albans
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, Corner of Main Road West and Station Road, 3021, St Albans, VIC, Australia
- (03) 8585 7149
4.8
Excellent
231 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent 🔥🔥🔥
February 3, 2026
I arrived at the store they were busy…
I arrived at the store they were busy but the female manager attended to me to fix my tyre straight away I was vary impress with the service .
February 2, 2026
The staff were so helpful
The staff were so helpful, especially Frank, who was able to fit my car in on such short notice.
My car is running beautifully now
Thank you Frank
January 7, 2026
The guy who is at the reception named…
The guy who is at the reception named "Frank" seems very rude. I booked a 4-tyre change at 2pm and came in just right on time. He said that I need come back at 5pm to pick my car up and said because I booked through the call centre not directly through him, which he means that the guy at the call centre have no idea how busy they are, the guy at the call centre said it should take roughly 1.5hr to get done. I decided to wait and it finished in about 2hrs.
I am not complaining about the service provided to my car but the Frank was rude to the customer and made thing complicated
January 7, 2026
MyCar St Albans
Frank was very professional, friendly & did a great job under extreme weather conditions.
January 7, 2026
Changed my granddaughters headlight on…
Changed my granddaughters headlight on the spot, anything that needs urgent attention Frank will do on the spot, my granddaughter had to work until 10pm that night, we would have had to make alternate arrangements for her to get to work but as usual I tried my luck Xmas eve and Frank was happy to help out
December 23, 2025
Another great experience
Another great experience. We were advised of service issues prior to repairs being undertaken and all work was completed promptly.
December 20, 2025
Frank always provides excellent service…
Frank always provides excellent service which is why I keep coming back!
December 12, 2025
Frank is always amazing to talk with…
Frank is always amazing to talk with and he was able to run me through the things that needed to be done with my car without any fluff or added issues.
November 20, 2025
Fantastic customer service
November 17, 2025
frank did a great job on the service
October 20, 2025
MyCar St Albans is fantastic
MyCar St Albans is fantastic. Frank has a lifetime of experience. Will always sort out your vehicle’s problems. You won’t be disappointed here.
October 27, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.