I had a tyre issue today. All fixed. Fantastic service and very helpful. Highly recommend mycar st ives!
Location
Switch locationShell Coles Express Service Station, 181 Mona Vale Road, 2075 St Ives, NSW, AU
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See what reviewers are saying
My Volvo had a problem with overheating, subsequently found to be an issue with the cooling system fan module. Able to source and replace this faulty module with a replacement in a few days (Much fa... See more
Great open and honest communication, quick and neat service. I would highly recommend for pink slips but also any other services. Make sure you book a few days in advance as they get busy and rightfu... See more
Driving home to St Ives today the warning lights on my BMW displayed “fault on right brake and reversing lights “ . I pulled into My Car St Ives ( where i previously had tyres replaced on my other... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - St Ives
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, 181 Mona Vale Road, 2075, St Ives, NSW, Australia
- (02) 9212 8908
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Accommodating and Efficient
The team were accommodating to my needs and worked.very efficiently. They were also very good communicators. 10/10!
Extremely happy with Daryl for my car…
Extremely happy with Daryl for my car service, thank you 😊
The staff at St Ives MyCar were…
The staff at St Ives MyCar were friendly and helpful. The car was fitted with new tyres promptly.
Cutting corners and taking customer for Grantedn
Hi
I asked a couple of questions around what was done on the car and the responses were not very reassuring.
(1) Asked if the battery was checked and what was the voltage : Response was its OK. You can change battery next time or when starting becomes a problem!!
(2) Asked if the wheel rotation was done : Response was its not always required to be done. Log book clearly says it was to be done.
They stamped the log book .
Not sure what else has NOT been done.
Bad customer experience when you can clearly decipher someone has taken you for a ride.
Happy to be contacted if required.
Car service was quick and thorough
Car service was quick and thorough. Was a seamless experience
Exceptional service
The boys did an excellent job. Service was impressive and they went above and beyond. My experience with customer care was exceptional. I wouldn't hesitate to recommend this service centre particularly Rob and Darryl.
Great team and trustworthy
Took my Mazda in for an engine light and the team were great at investigating and explaining the cost for the initial review and any additional work. I feel I can trust them to do right by me.
Always professional, excellent service ⭐
Always professional, cheerful and very good at what they do!! Complete faith in their ability to ensure my car is perfectly roadworthy and safe
Fantastic customer service
Dane the manager was knowledgeable and…
Dane the manager was knowledgeable and helpful and professional on my enquiries and the overall experience was highly plesant.
Awesome team
I was booked in asap
I was booked in asap. The staff were friendly. The process was quick and uncomplicated and I was kept informed.
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