mycar Tyre & Auto - St Ives Reviews 

213
TrustScore 5 out of 5

4.8

Shell Coles Express Service Station, 181 Mona Vale Road, 2075 St Ives, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I had a tyre issue today. All fixed. Fantastic service and very helpful. Highly recommend mycar st ives!

Rated 5 out of 5 stars

My Volvo had a problem with overheating, subsequently found to be an issue with the cooling system fan module. Able to source and replace this faulty module with a replacement in a few days (Much fa... See more

Rated 5 out of 5 stars

Great open and honest communication, quick and neat service. I would highly recommend for pink slips but also any other services. Make sure you book a few days in advance as they get busy and rightfu... See more

Rated 5 out of 5 stars

Driving home to St Ives today the warning lights on my BMW displayed “fault on right brake and reversing lights “ . I pulled into My Car St Ives ( where i previously had tyres replaced on my other... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - St Ives

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, 181 Mona Vale Road, 2075, St Ives, NSW, Australia

  • (02) 9212 8908

4.8

Excellent

TrustScore 5 out of 5

213 reviews

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4.8

All reviews

(213)

32,179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly and helpful

Friendly and helpful. Were able to fit me in for my rego check despite being fully booked and gave me a quote for my next service which is almost due. Complimentary alignment check with the rego check was a nice touch as well.

January 11, 2025
Rated 4 out of 5 stars

I realise I was being ripped off by my…

I realise I was being ripped off by my mechanic for the last 3 years. The guys at mycar showed me things that on my car that supposedly fixed and issues that was overlooked and potentially dangerous.

December 30, 2024
Rated 5 out of 5 stars

Good quality work

Good quality work! My tyre repair was actually cheaper than I expected. Customer service was also very good

December 17, 2024
Rated 5 out of 5 stars

Service done right! Thanks

Was able to inform me with a time to see to my punctured tyre and provided me with alternative products to assist next time this happens again. One low cost fee as other similar businesses were more expensive. I did not choose this business due to cost it was due to service, convenience and availability and would definitely use again and recommend to others.

November 30, 2024
Rated 1 out of 5 stars

Tyre Replacement Turns into Rear End Damage

Brought my car in for a puncture repair and the mechanic reversed my car into another car. How does this happen with a reversing camera plus rear assist sensors. Now I have to go through the hassle of getting my car fixed. The person who did it didn't even say sorry, just shrugged and walked away and let his boss sort it out.

November 18, 2024
mycar Tyre & Auto - St Ives logo

Reply from mycar Tyre & Auto - St Ives

Hi Brad​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

I don’t happiness with yours I’ll never…

I don’t happiness with yours I’ll never come back

November 5, 2024
mycar Tyre & Auto - St Ives logo

Reply from mycar Tyre & Auto - St Ives

Hi Laura,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

Absolute rip off merchants

Absolute rip off merchants
Do not use mycar St Ives
Quoted me a ridiculous price for rego and then proceeded to charge me 500 bucks for doing nothing.
Avoid at all costs

October 24, 2024
mycar Tyre & Auto - St Ives logo

Reply from mycar Tyre & Auto - St Ives

Hi Rob​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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