Gabe's knowledge and advice was so valuable when making our decision as to what tyres to choose and replace and the services required. He and Austin provided excellent customer service from beginning... See more
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See what reviewers are saying
I can't recommend this place high enough. Its my second time getting a safety check, they fitted me in quickly both times. They're really friendly, I appreciate they don't pressure you to get extras d... See more
I have my 2012 model car serviced here for many years and the customer service experience is always excellent. Shannon and his team can be trusted to do the required repairs as the need arises. They a... See more
The team at Sylvania Mycar Tyre & Auto looked after my pink slip even though I didn’t have a booking. They completed the inspection within two hours, which was incredibly convenient. I’ll happily use... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Sylvania
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Port Hacking Road, 2224, Sylvania, New South Wales, Australia
- (02) 9212 8939
4.7
Excellent
276 reviews
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You can trust the staff and service
The staff at the front desk are courteous and friendly and the service is thorough and the price is competitive. I have been taking my car here for several years and have never had a bad experience.
July 16, 2025
Thanks to Austin for his prompt and…
Thanks to Austin for his prompt and professional help when we had a tyre puncture, appreciated him getting us back on the road quickly.
July 4, 2025
Unprompted review
F1 style Speed and Service
I Needed urgent Tyre Repair I arrived just before opening Seeing my Need Gabs And Austin stopped Eating there Breakfast And went to work Like a Formula One Pit stop Before long and For less than the cost of A hot Breakfast I was back on the road and these two Gabs and Austin seriously continued there Now cold burgers no heating them up just Exceptional Service I can’t thank them enough for putting a customers Day ahead of there own needs . I am forever Greatfull and now A forever Customer of Mycar Sylvania Great Job .
July 12, 2025
Unprompted review
I am thoroughly great full and pleased…
I am thoroughly great full and pleased with the work, that needed to be done to my car. Thank you so much…mycar Tyre & Auto at Sylvania..
July 3, 2025
Austin squeezed me in on a very busy…
Austin squeezed me in on a very busy day
I had a torn tyre and bent rim
Thankyou Austin
June 23, 2025
Very good customer service and…
Very good customer service and communication from the friendly staff
June 1, 2025
5 Star
Staff suggested that I should replace the gearbox oil which I accepted hesitantly. Wow, did I notice the difference changing gears on my way home.
May 30, 2025
Effective service and didn't charge me…
Effective service and didn't charge me extra for forgetting which bloody wheel had the nail in it. thanks heaps.
May 22, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Horrible service
May 28, 2025
Reply from mycar Tyre & Auto - Sylvania
Hi Tyler,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
I had a great experience with mycar…
I had a great experience with mycar tyres. Got my rear tyres changed and was given a reasonable price. Staff were friendly and experienced to take care of car.
May 17, 2025
Fast service good and honest advice
Fast service good and honest advice
Friendly operators
I am a repeat customer with 2 cars wouldn’t go anywhere else for tyres
Tyre plan is excellent
I have recommended various friends to use MyCar tyre service
Thanks to the people at Sylvania MyCar for looking after my family
May 14, 2025
SHAMEFUL CUSTOMER SERVICE
Just asked for a refund. The guy receiving the cars is beyond rude. Customer service for this person is non existence, no human being should be treated the way he treats people. Looks like the shop is busy, which is understandable, but the way to communicate makes a big difference. I will NEVER come back to this place, I will ALWAYS recommend NOT to come to this store. I will tell everybody I know my experience. ABUSE is not acceptable
May 12, 2025
Unprompted review
Reply from mycar Tyre & Auto - Sylvania
Hi Daniel,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great service, friendly staff.
Staff were friendly and service was quick. I would definitely use again
May 11, 2025
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