Gabe's knowledge and advice was so valuable when making our decision as to what tyres to choose and replace and the services required. He and Austin provided excellent customer service from beginning... See more
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See what reviewers are saying
I can't recommend this place high enough. Its my second time getting a safety check, they fitted me in quickly both times. They're really friendly, I appreciate they don't pressure you to get extras d... See more
I have my 2012 model car serviced here for many years and the customer service experience is always excellent. Shannon and his team can be trusted to do the required repairs as the need arises. They a... See more
The team at Sylvania Mycar Tyre & Auto looked after my pink slip even though I didn’t have a booking. They completed the inspection within two hours, which was incredibly convenient. I’ll happily use... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Sylvania
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Port Hacking Road, 2224, Sylvania, New South Wales, Australia
- (02) 9212 8939
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Repaired Properly
Took the time to find the root cause and fix it properly, for a fair price. Great customer service too.
They are always obliging & make sure…
They are always obliging & make sure you get the job done on the day requested!
They follow up & give you a quote before doing the job…
Went to My Car Sylvania this morning
Went to My Car Sylvania this morning. No headlights. They checked it out, replaced the globes there and then. Great service as always. Highly recommend these guys.
Pressuring young women into spending more
I was spoken to extremely rudely and some what pressured into spending a lot more money than needed. When I said no to the extra services the team member was quite rude. It seemed like they had noticed I was a young woman and wanted to make a quick buck. There were certain things that they were heavily suggesting I have done (very expensive) including an engine oil filter which is actually included in the service price. I had a puncture repair that was not trimmed down properly and caused clunking as I drove off. I had this fixed at another mechanic who also noted they had filled my tyres up to 42 psi when it should typically be about 34-36 for my car. I called Sylvania to let them know that I was spoken poorly to and that they didn’t trim the puncture repair to which I was told “well that just wears down as you drive”.
Big thanks to Gabe and Austin
Big thanks to Gabe and Austin! Took my car in for punctured tyres and it was fixed straight away. The guys are always so friendly and helpful. Will definitely be going back to MyCar Sylvania
Honest and upfront.
I have had work done by the guys at Sylvania a couple of times now and they are always upfront with work to be completed and possible outcomes, recently a Tyre puncture usually a simple fix but possible not due to the angle the nail had penetrated the Tyre, the boys had a look and happy days fixed in no time.
Tread on the Tyre was getting low so would have been an easy upsell for them but no mention only advice on how long the Tyre had left in it.
Will definitely be back, thankyou
Not trustworthy
Really disappointed that I was told my car wasn’t road worthy for my pink slip based on my tyres not having enough tread. I just had a service a couple of months ago from my usual service shop and was told that I had enough tread so I asked mycar to double check. They double checked and then called me back saying it was passable. I feel like they were being dishonest to get me to buy 2 new tyres.
Good quick service.
Excellent service by experienced staff.
Always quick and efficient
Easy to get booked in quickly, service on the day was completed sooner than anticipated despite making an additional request for tyre rotation. The guys in the shop were friendly and polite.
Honest believeable
Honest, efficient and reliable from staff at Sylvania Mycar. Communication is key. Even though my repair seems expensive I had every trust and confidence that I was treated with respect and trust.
Quick and reliable
Always great service.
Value for money & excellent customer service
Always a fair price & great service…
I have been using MyCar Sylvania now for a few year, very happy with the services.
Happy with the tyre repair however I…
Happy with the tyre repair however I did have to wait for some time after the appointment time and was only told that mine would be done 'after the Mercedes' with no indication of time delay. It turned out to be about 45 minutes later.
Log book Service
I had a log book service for my Subaru & 2 new tyres, everything was in stock. Found staff very helpful & knowledgeable.
Friendly counter staff
Friendly counter staff. Reliable servicing that was completed quickly. Flybuy points help soften the price tag.
Communication was good and job done on…
Communication was good and job done on time.
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