Gabe's knowledge and advice was so valuable when making our decision as to what tyres to choose and replace and the services required. He and Austin provided excellent customer service from beginning... See more
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I can't recommend this place high enough. Its my second time getting a safety check, they fitted me in quickly both times. They're really friendly, I appreciate they don't pressure you to get extras d... See more
I have my 2012 model car serviced here for many years and the customer service experience is always excellent. Shannon and his team can be trusted to do the required repairs as the need arises. They a... See more
The team at Sylvania Mycar Tyre & Auto looked after my pink slip even though I didn’t have a booking. They completed the inspection within two hours, which was incredibly convenient. I’ll happily use... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Sylvania
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Port Hacking Road, 2224, Sylvania, New South Wales, Australia
- (02) 9212 8939
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The company always professional they…
The company always professional they really good and honest
Regular Log Book Service
Booking available when needed, good location, required log book service completed in a timely manner, solution to identified problem found and rectified.
Service team was good to deal with, cost was greater than expected.
They are always polite and I don't feel…
They are always polite and I don't feel like I'm getting ripped off.
5 Stars
Shannon was really friendly and helpful. Will definitely get my car serviced here moving forward.
Excellent all-round experience
Prompt call response, and good communication between headquarters and individual branch, from original enquire to purchase, booking and fitting (tyres & alignment). Customer sales reps knowledgeable, friendly, professional. Upfront costs and prompt efficient handover & pick up. Seamless and hassle free, friendly and helpful advice. Would recommend to friends etc based on experience.
Always friendly polite & willing to fit…
Always friendly polite & willing to fit in at short notice.
Excellent value for money
I've been bringing my cars to MyCar for years. They have never let me down!
Professional service staff. Excellent customer service and value for money.
Service was very prompt
Service was very prompt, staff very pleasant to deal with. Have been dealing with this location for quite some years now and service is invariably good
Professional and helpful
Professional and helpful. I highly recommend the team from Sylvania. Friendly staff and the appointment went quicker than I expected.
Nice guy on the front desk polite ,clam…
Nice guy on the front desk polite ,clam and efficient.
Staff are amazing!!!!!!
Staff are amazing!!!!!!
Nothing is too much trouble. Always willing to help.
Very friendly, helpful and professional.
They helped us in an emergency with a…
They helped us in an emergency with a clutch breakdown, went out of their way to get us back on the road ASAP … we also use them for our services
Car was booked in for tyres at 1pm.the…
Car was booked in for tyres at 1pm.the job finished half an hour early.very impressive.quality products&professional.mycar.sylvania.excellent
Terrible service
Terrible service. I took my vehicle to be serviced, and once I picked it up immediately noticed an issue with the steering. mycar denied "it was their fault" and stated they would have to charge me to assess the issue. Absolutely ridiculous, given my car was perfectly fine prior to the service! Be aware of the Sylvania mycar for your car servicing.
On line booking process was easy
On line booking process was easy. Staff in store very friendly and good communication around work needed pick up time etc
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