mycar Tyre & Auto - Sylvania Reviews 

276
TrustScore 4.5 out of 5

4.7

Port Hacking Road, 2224 Sylvania, New South Wales, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Gabe's knowledge and advice was so valuable when making our decision as to what tyres to choose and replace and the services required. He and Austin provided excellent customer service from beginning... See more

Rated 5 out of 5 stars

I can't recommend this place high enough. Its my second time getting a safety check, they fitted me in quickly both times. They're really friendly, I appreciate they don't pressure you to get extras d... See more

Rated 5 out of 5 stars

I have my 2012 model car serviced here for many years and the customer service experience is always excellent. Shannon and his team can be trusted to do the required repairs as the need arises. They a... See more

Rated 5 out of 5 stars

The team at Sylvania Mycar Tyre & Auto looked after my pink slip even though I didn’t have a booking. They completed the inspection within two hours, which was incredibly convenient. I’ll happily use... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Sylvania

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Port Hacking Road, 2224, Sylvania, New South Wales, Australia

  • (02) 9212 8939

4.7

Excellent

TrustScore 4.5 out of 5

276 reviews

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4.7

All reviews

(276)

32,179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Regular Log Book Service

Booking available when needed, good location, required log book service completed in a timely manner, solution to identified problem found and rectified.
Service team was good to deal with, cost was greater than expected.

July 3, 2024
Rated 5 out of 5 stars

5 Stars

Shannon was really friendly and helpful. Will definitely get my car serviced here moving forward.

June 26, 2024
Rated 5 out of 5 stars

Excellent all-round experience

Prompt call response, and good communication between headquarters and individual branch, from original enquire to purchase, booking and fitting (tyres & alignment). Customer sales reps knowledgeable, friendly, professional. Upfront costs and prompt efficient handover & pick up. Seamless and hassle free, friendly and helpful advice. Would recommend to friends etc based on experience.

June 20, 2024
Rated 1 out of 5 stars

Terrible service

Terrible service. I took my vehicle to be serviced, and once I picked it up immediately noticed an issue with the steering. mycar denied "it was their fault" and stated they would have to charge me to assess the issue. Absolutely ridiculous, given my car was perfectly fine prior to the service! Be aware of the Sylvania mycar for your car servicing.

May 17, 2024
Unprompted review

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