Gabe's knowledge and advice was so valuable when making our decision as to what tyres to choose and replace and the services required. He and Austin provided excellent customer service from beginning... See more
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See what reviewers are saying
I can't recommend this place high enough. Its my second time getting a safety check, they fitted me in quickly both times. They're really friendly, I appreciate they don't pressure you to get extras d... See more
I have my 2012 model car serviced here for many years and the customer service experience is always excellent. Shannon and his team can be trusted to do the required repairs as the need arises. They a... See more
The team at Sylvania Mycar Tyre & Auto looked after my pink slip even though I didn’t have a booking. They completed the inspection within two hours, which was incredibly convenient. I’ll happily use... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Sylvania
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Port Hacking Road, 2224, Sylvania, New South Wales, Australia
- (02) 9212 8939
4.7
Excellent
276 reviews
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Great customer service experience
Great customer service experience. Car was ready ahead of scheduled completion time. I will continue to purchase new tyres from the team at Sylvania.
August 21, 2024
Took too long
The guys at the front desk are nice and polite. Unfortunately the guy working on my car took a lot longer than expected or promised and I had to wait around an extra hour and a half. I think you would save a lot of people headaches if you didn’t allow them to pick the time when booking online when they wanted to pick up their cars, I allowed 4 hrs which I thought was a reasonable amount of time for what I had booked in, yet 5 and a half hours later I was getting my car, it’s frustrating cause that’s pretty much your whole day gone.
I have had my car serviced here before with no issues, this time was just annoying and slow
August 15, 2024
Been using mycar for years
Been using mycar for years - great team to deal with; calls to let me know any issues; and great service of my cars - will continue to use them !
August 14, 2024
Very happy with fast and easy service
August 6, 2024
Service experience
My car did an amazing job with my car service. The team was professional, efficient, and exceeded my expectations. I highly recommend them!”
August 4, 2024
The staff were so efficient
The staff were so efficient and there was no wait at opening even though a few people arrived at the same time. My car rego inspection was done quickly and communication was very good.
August 10, 2024
Good quick service
July 31, 2024
friendly and easy to deal with plus…
friendly and easy to deal with plus very convenient
August 5, 2024
Courteous and Professional
July 30, 2024
car service basic
was delighted with the timely and efficient way my car was serviced with cautions for upcoming items to be replaced
August 2, 2024
Always professional service
Always professional service, and thorough car checks done. This time was no different. Good service,
August 1, 2024
Austin is always straight with his assessment and delivers
I have dealt with Austin at Sylvania for approx 2 yrs on our 2 cars. He is always straight with his assessments and delivers on commitments.
July 31, 2024
Happy with the clutch change in my car.
Happy with the clutch change in my car.
Austin was very professional to deal with especially, after the drama of the IT outage that made their pay system to be down for longer than expected.
July 23, 2024
Log Book Service
First time having a log book service at My Car. Unlike the previous car dealership ones the staff were all a pleasure to deal with. Actually even received a call to say it would be cheaper than expected. There was no pressure to add in lots of little extras.
It was time to replace the tyres but again was given all cost options with explanations about each.
Very happy with outcome and the only regret being that I haven’t been using My Car for the servicing sooner.
July 11, 2024
Always helpful and genuine
Always helpful and genuine. They explain what needs to be done and don’t make you feel stupid when you ask questions.
July 20, 2024
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