Great customer service. They have always managed to fit me in at very short notice. The staff are so helpful & a big shout out to Angus who repaired my buckled car tyre rim today at nocharge & last mi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Always a pleasure doing business with the crew at Toormina MyCar. All issues solved ,no matter how small .Great advice ,very honest and transparent in dealings and friendly staff . Highly recommend... See more
Sarah at the front desk provided absolutely exceptional customer service. She was flat out on her own, handling everything with ease and professionalism. Despite the busy environment, she stayed calm... See more
MyCar Toormina pre-quoted the 60k service and a new set of tyres for our Mazda CX5. The work was completed without any fuss and inline with the quotation. They also obliged, an 81 yr. man by driving... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Toormina
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
5 Toormina Rd, 2452, Toormina, NSW, Australia
- (02) 9212 8911
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very Professional Service every time …
Very Professional Service every time Sebastian and his team always give 100%
Fitted my car in for service efficient…
Fitted my car in for service efficient and friendly staff Highly recommend
Clear Communication great on Detail …
Clear Communication great on Detail provided clear explanations of the problems and repair cost,Honest and reliable service best in town. So quickly, wih the repairs and completed within the time. especially when they could fit me in so quickly.
Customer Service , amazing the staff so helpful friendly,overall positive attitude
I was booked in for the rear brakes to…
I was booked in for the rear brakes to be replaced and advised it would be around $269. When the car was ready I was told the cost was $600. I would expect if was going to cost more I would have been contacted prior to them completing the work to seek my approval. I would have given the go ahead but it is poor customer service not to inform me prior to undertaking the work that there would be additional costs
Quick & easy
Quick fix, booked in the day before rego due, friendly service, and free puncture repair as well.
Service better than most:Starting with Sarah
Starting with Sarah: what a girl, helpful, efficient, knowledgeable, friendly and talkative, very talkative. So welcoming, makes you feel that yes you are a valued customer. All the lads that do the mech work, fantastic attitude, honest with guidance to customers regarding what is needed to keep vehicles safe and roadworthy and efficient with repairs. 1 of the BEST businesses I have dealt with. I could not complain about anything. Highly recomend Mycar Toormina.Thanks guys and girl.
What a team at Mycar Toormina
What a team at Mycar Toormina! Spoke with Sebastian on the phone, very professional and helpful. Went down there and the service was first class, speedy and friendly. Great work team. Highly recommended.
Fuss free good service
Ease of booking as the online booking system is easy to navigate.Received great service and car was ready for pick up sooner than expected. Log book was completed.
Sebastian the manager ..is the main…
Sebastian the manager ..is the main reason I deal with mycar .. Sebastian is up front with issues that arise while maintaining our cars
I had a puncture in my tire and they…
I had a puncture in my tire and they managed to fit me in at very late notice. I was super friendly and helpful. It rang when it was ready.. when I returned. I didn’t even charge me. How good is that in this day and age great service as always.
Very helpful lady behind the counter…
Very helpful lady behind the counter needs a pay raise as do the mechanics
Communication- let me know what was…
Communication- let me know what was happening and were upfront with possible hurdles.
They call it technology but when I went…
They call it technology but when I went to book the car in the computer was down. So Sarah made a tentative booking with all my details and told me if there were any issues with what was planned she would contact me immediately once the computer was up and running again. Sarah did ring changes were made. On the day of service Sarah rang to let me know that the tyres had not arrived yet but would let me know closer to time of service. They didn't arrive so Sarah slotted the service in for the next day, all was good, thank you.
all there were kind and responsive
Very courtous and efficient
Very courtous and efficient. Kept me well informed of what needed to be done and the cost.
Always positive
friendly, knowledgeable but most importantly trustworthy. Always have a good experience here.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







