Great customer service. They have always managed to fit me in at very short notice. The staff are so helpful & a big shout out to Angus who repaired my buckled car tyre rim today at nocharge & last mi... See more
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Always a pleasure doing business with the crew at Toormina MyCar. All issues solved ,no matter how small .Great advice ,very honest and transparent in dealings and friendly staff . Highly recommend... See more
Sarah at the front desk provided absolutely exceptional customer service. She was flat out on her own, handling everything with ease and professionalism. Despite the busy environment, she stayed calm... See more
MyCar Toormina pre-quoted the 60k service and a new set of tyres for our Mazda CX5. The work was completed without any fuss and inline with the quotation. They also obliged, an 81 yr. man by driving... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Toormina
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
5 Toormina Rd, 2452, Toormina, NSW, Australia
- (02) 9212 8911
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Great customer service
I have been going to MyCar Toormina for several years now and have had equally great service from every team member I’ve encountered. They always take the time to answer all my questions, explain things clearly (with no condescension!), and offer reasonable recommendations to meet my needs and budget.
Sarah at the front desk provided…
Sarah at the front desk provided absolutely exceptional customer service. She was flat out on her own, handling everything with ease and professionalism. Despite the busy environment, she stayed calm, kept things moving smoothly, and even cracked a perfectly timed joke that eased the tension in the room. She’s a real asset to the team — worth every penny and a fantastic personality to have on board.
Kept informed
Warm greeting on arrival by everyone who entered the office not just my consultant. Offered helpful suggestions.
Kept me informed when parts needed to be ordered and finished the work at the time mentioned. (The only (small) thing that would have made an exceptional experience was if the tyres had have been sprayed with Tyre Shine)
efficient, friendly and attention to any found issue other than which the car was being serviced for
taking good care of the customer
very helpful people and helped out…
very helpful people and helped out where we need to go in the future. all happy with the service from Toormina
Outstanding customer service
The staff are so knowledgeable and have kept my old Mercedes going beautifully- best service centre we have ever used. 👏👏👏👏👏👏
Very straight forward and honest
Very straight forward and honest. Helped me answer questions I asked with no sugar coating and worked fast to get my car going again for me. 10/10 recommend
Fast efficient and friendly.
Great friendly staff
Great friendly staff. Answered all my questions about the service. Performed the service in a timely manor. Would recommend them to anyone needing their car serviced.
Great customer service
Despite being very busy, they went out of their way to attend to my vehicle without too long a wait. Everyone was very helpful and pleasant and happy to answer all my questions.
Exceptional staff
They were able to identify an issue with my tyres and replace them on the spot, to avoid a return visit at another time the staff were friendly and showed me what had occured.
Great professional service!
The team at Toormina are really professional and courteous. Led by a great Manager - Sebastian. I have recommended this business to many friends because of the level of service I always receive.
Free stuff
Always a pleasure doing business with the crew at Toormina MyCar. All issues solved ,no matter how small .Great advice ,very honest and transparent in dealings and friendly staff .
Highly recommend .Do yourself a favour and book your vehicle in .
And yes of course there's free stuff too ....mentos at the counter ,lots of smiles and good conversation .
Service and additional work done within…
Service and additional work done within expected timeframe. Friendly staff.
Did the job promptly and efficiently
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