mycar Tyre & Auto - Torquay Reviews 

281
TrustScore 5 out of 5

4.8

20 Winki Way, 3228 Torquay, VIC, AU


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Rated 5 out of 5 stars

Great service from Dino and his staff. Went out of his way to provide full tyre replacement & alignment at the best price available in the district. What a shame Company management don’t get behind h... See more

Rated 5 out of 5 stars

What brilliant service! I was pleasantly surprised to discover that because I had bought my tyres from mycar torquay less than a year ago, they replaced my tyre (which had a nail in it) with a new on... See more

Rated 5 out of 5 stars

I had an amazing experience. I got sent a quote and immediately someone rang to explain it to me and highlight what should be done immediately and want could wait so I don't get overwhelmed. Was very... See more

Rated 5 out of 5 stars

Great customer service, great value and friendly helpful staff. Tyres were changed and car ready within a hour!


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Torquay

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

4.8

Excellent

TrustScore 5 out of 5

281 reviews

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4.8

All reviews

(281)

32,185 reviews in the last 12 months

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Rated 5 out of 5 stars

They did a good job and at an…

They did a good job and at an affordable price.
Only things I would do to make it better is have a waiting area not just a couch and have a car service that drops you home and then picks you back up to get your car.

May 14, 2024
Rated 5 out of 5 stars

Good service!

I brought my 2 cars there multiple times for service and I have always been happy about the service, staff and pricing. Thank you!

May 10, 2024
Rated 5 out of 5 stars

They fitted me in on a Saturday morning…

They fitted me in on a Saturday morning when I had no appointment as I had a punctured tyre. I had travel plans they were so helpful nothing was too much trouble. All staff were happy which is a possibility extra

March 31, 2023
Rated 5 out of 5 stars

Efficient and Kind!

Able to get me in for a service as soon as they were next available and all the people that work at the Torquay MyCar are absolutely lovely!
Very thorough and helpful! A few months prior, they were able to fix my punctured tire within 5 minutes!
Would highly recommend!

March 17, 2023
Rated 5 out of 5 stars

Wow!

Wow! These guys are awesome. Dino and his crew were so helpful. Efficient, affordable and got the job done in a time of need. My car broke down 2 days before Christmas and they did not hesitate to do everything they could to get me back on the road. Could not recommend these guys enough!

December 23, 2022
Unprompted review
Rated 5 out of 5 stars

Deano is a very helpful and thorough…

Deano is a very helpful and thorough mechanic. My dealings with Deano & My Car in Torquay (& this is coming from someone who knows nothing about cars), definitely instilled trust and faith in them providing a thorough job of servicing my car and ensuring that it is completely safe to drive and for a reasonable price. I can highly recommend Torquay Mycar!

February 9, 2023
Rated 5 out of 5 stars

Knox my car.

Knox my car.. Great manager. Very helpful and proffetional. Lots of experience.. Good mechenics

February 11, 2023
Rated 1 out of 5 stars

Sub let my car without my consent

I dropped my car in over two weeks ago and got no updates on when it would be repaired. I rang many times but they don’t answer their phone. When I turned up to get my car 2 days ago I was amazed to learn it had been ‘sub-let’ to another unrelated auto service and without my consent and I was given their contact details…can you believe this?! The other place was in the bush and I couldn’t find it. When I rang mycar to get the car back at 9am this morning (given they did not answer their phone all day yesterday) I was given a rude response and told I could pick up the car…but only later, because it still wasn’t there. They told me they would call me. Now 9pm, no call and no car. Can you believe this!?

January 31, 2023
Unprompted review
Rated 5 out of 5 stars

Great service from Dino and his staff

Great service from Dino and his staff. Went out of his way to provide full tyre replacement & alignment at the best price available in the district. What a shame Company management don’t get behind him and his very limited team & provide more resources. It will be your loss.Most importantly he is a man of his word and customer service is his main driver.
Thank you Dino & Dennis.

January 17, 2023
Unprompted review

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