Great service from Dino and his staff. Went out of his way to provide full tyre replacement & alignment at the best price available in the district. What a shame Company management don’t get behind h... See more
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What brilliant service! I was pleasantly surprised to discover that because I had bought my tyres from mycar torquay less than a year ago, they replaced my tyre (which had a nail in it) with a new on... See more
I had an amazing experience. I got sent a quote and immediately someone rang to explain it to me and highlight what should be done immediately and want could wait so I don't get overwhelmed. Was very... See more
Great customer service, great value and friendly helpful staff. Tyres were changed and car ready within a hour!
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Torquay
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
20 Winki Way, 3228, Torquay, VIC, Australia
- (03) 8585 7175
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Friendly service and knowledgeable
Very great team. Friendly . Fast and honest people
Amazing customer service.
Amazing customer service.
Above and beyond the level of service expected.
Helpful staff and quick service
Helpful staff and quick service. Decent pricing. Thank you
Great service all-round
Great experience and first time of many using Mycar. Great customer service, not only when was greeted at reception, but by Conor who was really helpful when I spoke to him on the phone about what was needed to my car. Great system of booking and payment, also. Really impressed and will be servicing my car there from now on.
Great communication
Great communication. Detailing everything that was needed for the service.
Very good customer service and feedback when doing the service.
Highly recommend
Great service and communication
Great service and information regarding my car from Torquay mycar
Costings outlined and any issues re the car explained clearly.
The work was completed within a short time as well.
Thank you .
The guys were helpful
The guys were helpful, friendly and replaced my tyre promptly
Thanks
Great
Great! Had to reschedule and it was easy! Service was great, car going well, and they explained what went on simply and easy to understand!
Helpful and kind
This place is a blessing. I am a young girl travelling alone and phoned the store about an issue with my spare tyre and the frame it was sitting on, Phuoc did not hesitate to say he and the team would have a look at it that afternoon. When I arrived he came out and helped me put it the tyre back on at no cost. So lucky to have found them, my road trip could be looking very different if I didn't! Thank you so much! :)
The service of our vehicle was…
The service of our vehicle was conducted in a straight forward manner. Personnel were great to deal with.
The staff were extremely helpful when I…
The staff were extremely helpful when I needed to have my trailer tyres changed over. They helped me organise the ordering of the new tyres and were quick and efficient when they needed changing over at an extremely reasonable price. Would highly recommend them to anyone.
Mechanic Michael and Connor were really…
Mechanic Michael and Connor were really helpful, informative. Excellent customer service
Completed a difficult job replacing…
Completed a difficult job replacing tyres on my single axle van which has very little space in wheel arches for accessing and removing wheels. 10 out of ten,
Was completed on promised time and has been interstate and return on new tyres.
Thanks. Rod Gill
Great job done
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