Great service from Dino and his staff. Went out of his way to provide full tyre replacement & alignment at the best price available in the district. What a shame Company management don’t get behind h... See more
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What brilliant service! I was pleasantly surprised to discover that because I had bought my tyres from mycar torquay less than a year ago, they replaced my tyre (which had a nail in it) with a new on... See more
I had an amazing experience. I got sent a quote and immediately someone rang to explain it to me and highlight what should be done immediately and want could wait so I don't get overwhelmed. Was very... See more
Great customer service, great value and friendly helpful staff. Tyres were changed and car ready within a hour!
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Torquay
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
20 Winki Way, 3228, Torquay, VIC, Australia
- (03) 8585 7175
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Great service, great communication, great guys!
I have been going here for a few years now and never had a poor experience.
Communication and service is on point. My last service was expensive as it definitely needed some work but I still managed to have a laugh about it with the guys. They are honestly great! Highly recommend!
Disappointed
After leaving car for 2 days last week with advanced warning of problem the repairs were still not completed so had to rebook for this week. Car was left the whole day still not completed but was advised I could pick up at 6pm but declined and chose to pick up next day but on arrival in morning was told still not complete! No communication at all with both appointment problems I know nothing until I arrive. Then when finally complete the last job on the quote what not done! I do not blame the guys at the site so much as I blame you in head office. The manager here should not have to work on cars and man a very busy reception area as well and the boys in workshop need much more support as they are obviously understaffed. This store is a blight on MyCars reputation and that falls fully at the feet of head office so get it sorted.
Connor communicates clearly the tasks…
Connor communicates clearly the tasks required and explains the issues involved
Great service
Very accommodating to get a punctured tyre replaced within a short time to keep us on the road.
Great service
The whole process was smooth
The whole process was smooth, service was quick and efficient, details of any potential needs for the car in the future ie new tyres was well received.
Had a problem with tyre pressure…
Had a problem with tyre pressure warning light which was resolved.
Efficient and helpful and good pricing
Great service quick and when I needed…
Great service quick and when I needed help from a puncture they fitted me in :)
Prompt Service & Honest..Thank you for…
Prompt Service & Honest..Thank you for a great job..
I totally appreciated the efficient and…
I totally appreciated the efficient and professional service.
I've been having my car serviced here…
I've been having my car serviced here for the past 3 years. I couldn't be happier with the service provided by all of the team. Highly recommended.
Great communication and to deal with
Great communication and to deal with - work done on car as expected
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