Josh of Kirwan working at mycar was excellent customer service rep for the business. Gave great advice of upcoming deals, and I will be back. Cheers Rick
Location
Switch locationKmart Plaza Corner of Nathan Street and Raynor Street, 4814 townsville, QLD, AU
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See what reviewers are saying
Really impressed with these guys.. Josh was super helpful despite me not having an appointment .. He pretty much had my car issue fixed on the spot.. Impressive considering how busy they we... See more
Log book service, tyres rotated & balanced, wipers replaced. Manager Josh was unwell, before he left he accommodated my tight schedule with an earlier collection time - Thank you Josh! Collected fro... See more
The service staff were very friendly and listened to my concerns, then followed up and reassured me everything was great after the service and wheel alignment. They didn't treat me like the proverbia... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Townsville
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Kmart Plaza Corner of Nathan Street and Raynor Street, 4814, townsville, QLD, Australia
- (07) 4848 7510
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Friendly…
The two guys that met me at reception were very friendly and after informing them the extra ‘work’ I needed, they explained they would ring me with a quote and what was needed.
One of them did ring me and offered advice of what was needed. Also explained what was done regarding noise that was happening.
Very good customer service.
Best customer service. Quality Tyres and aftersales support
I recently experienced exceptional service at MyCar Aitkenvale. Jack's efficiency and kindness towards customers were truly impressive. His dedication to providing top-notch care for vehicles is commendable. I highly recommend this service for its professionalism and customer-centric approach.
May use AI-assist with repliesRead more
3rd time going to this centre and…
3rd time going to this centre and something on or in my car gets damaged. Never attending this centre again. No I didnt complain to them this time as the last 2 times they spoke to me like they didnt take it seriously. I dont know how they can be so rough.

Reply from mycar Tyre & Auto - Townsville
Josh was great got the car sorted out…
Josh was great got the car sorted out quickly, efficiently and in a friendly and professional manner.
Excellent customer service
Excellent customer service. I dropped off a tyre for puncture repair and the team could not have been more friendly and helpful. Five stars
Fantastic !!
Fantastic !!! Never go anywhere else for my tyres that’s for sure !!!! Had a puncture fixed it next day !! And only about hour and half !!! It was great friendly service !!!! Thank you guys at Stockland Townsville my car !!!!
Great experience
Customer service by Jack was fabulous and quick car service done efficiently.
Jack is doing a brilliant job in…
Jack is doing a brilliant job in difficult circumstances .
He was left with a mess that he seems to be cleaning up. My experience at mycar did not start well but because of Jack and his dedication to the role , it ended well.
Friendly,informative staff
quick, reliable and affordable
Quick to fit me in for what I needed, had all the tyres in stock I needed, and great service very friendly
A previous merchant gave me some bad…
A previous merchant gave me some bad advice on tyre size, front desk at my car Townsville was able to source me the right tyres basically on the same day so I didn't have to rebook, really solid effort by the guy out front.
Hi Mycar,
Hi Mycar,
I had my tyres replaced last week at your Townsville Shopping Centre location. Since then, I’ve been hearing a strange noise coming from the front of my car quite frequently. I’m concerned it might be related and would like to have it checked.
Here are my vehicle details:
Registration: 769XOX
Make & Model: HYUNDAI SANTA FE
Transmission/Engine: 6SP AUTO 2.2L 4CYL T/DIESEL
Year: 2015
I’ve tried reaching out but haven’t received a response yet, so I’d really appreciate it if someone could get back to me as soon as possible.
Peter
Completed within time
Completed within time, can't recall the gentleman that I spoke to, he deserves five stars for his assistance, kind regards Brenda
Great Customer Experience
I needed a vehicle inspection certificate for interstate vehicle transfer, Mycar Aitkensville team did a fantastic job from the first point of contact. They have communicated all the way what will be done and even delays were promptly informed ahead. Thanks team and management for your awesome team work.
Stil waiting for follow up quotation…
I loved all of it from booking to the service.
Although its been a week and im still waiting for my quotation for the follow up work on my vehicle and im not sure why its ataking so long
Good service and quality wirk
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