Josh of Kirwan working at mycar was excellent customer service rep for the business. Gave great advice of upcoming deals, and I will be back. Cheers Rick
Location
Switch locationKmart Plaza Corner of Nathan Street and Raynor Street, 4814 townsville, QLD, AU
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See what reviewers are saying
Really impressed with these guys.. Josh was super helpful despite me not having an appointment .. He pretty much had my car issue fixed on the spot.. Impressive considering how busy they we... See more
Log book service, tyres rotated & balanced, wipers replaced. Manager Josh was unwell, before he left he accommodated my tight schedule with an earlier collection time - Thank you Josh! Collected fro... See more
The service staff were very friendly and listened to my concerns, then followed up and reassured me everything was great after the service and wheel alignment. They didn't treat me like the proverbia... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Townsville
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Kmart Plaza Corner of Nathan Street and Raynor Street, 4814, townsville, QLD, Australia
- (07) 4848 7510
4.6
Excellent
403 reviews
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Provided Excellent Service
July 26, 2025
Always a great experience great service…
Always a great experience great service and very affordable. Also very happy with the work done on the car.
July 13, 2025
Thorough knowledge and really good…
Thorough knowledge and really good service. Well done.
July 21, 2025
Unprompted review
Service attitude competency couldnt be…
Service attitude competency couldnt be better.
When the phone situation is sorted this company will always be top notch.
BUT... the phone situation is woefull
...fix it please !!!
July 19, 2025
Exceptional service
I needed a tyre urgently, and got a great deal on high quality tyres.
The service was exceptional, prompt, friendly and professional.
July 10, 2025
Great service again…
Able to get a service done in a timely manner. Josh explained things well. Thank to the whole team
July 11, 2025
Super nice guys at Mycar Kmart Plaza…
Super nice guys at Mycar Kmart Plaza Aitkenvale. Thanks to Josh for checking the check engine light of our car for free. Explained the codes in simple terms and made the whole experience pleasant.
July 11, 2025
Unprompted review
MyCar
I made an appointment for a certain time but then was asked to leave my car there all day. (Appt made with call centre) I then arranged to come at 0800, a few days later. Elected to get the Continental Tyres as they attracted a 10,000 point flybuys reward plus value of tyres which I had accptivated on flybuys app. On payment, I learnt that flybuys wasn’t available. Have made a claim but not been awarded as yet.
May 12, 2025
Very courteous and prompt service
July 5, 2025
Great customer service they made it…
Great customer service they made it very easy for me to understand, amd did a good job om the car. Happy customer thanks mycar
June 10, 2025
Great customer service and communication
Good communication and customer service, have used these guys several times now.
June 12, 2025
Great customer service
Josh and the team at mycar aitkinvale were efficient and friendly providing exceptional customer service and as a walk in customer I had expected to be told to return at a later date. Fast, reliable and friendly.
June 9, 2025
Unprompted review
Good service
Easy appointment booking I was travelling thru Townsville so limited time. Expected level of service,Timely and friendly
June 5, 2025
First class service
From the first phone call through to car getting repaired I was treated with respect and courtesy. I interacted with Jack and Josh and can honestly say they are both wonderful to deal with. I was kept up to date on parts needed and the pricing of the parts. They repaired my car swiftly. They are a credit to your company and they are the reason I will return to your company.
June 4, 2025
No hassle experience
The experience was hassle free and easy. Tyre fixed within the hour. All great.
May 21, 2025
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