mycar Tyre & Auto - Townsville Reviews 

402
TrustScore 4.5 out of 5

4.6

Kmart Plaza Corner of Nathan Street and Raynor Street, 4814 townsville, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

The team were fantastic in completing my vehicle's service in a very timely manner on the morning of the 16/06/26. The supervisor also explained repairs that need attention next service . Very impress... See more

Rated 5 out of 5 stars

The service staff were very friendly and listened to my concerns, then followed up and reassured me everything was great after the service and wheel alignment. They didn't treat me like the proverbia... See more

Rated 5 out of 5 stars

Very courteous and helpful staff who answered all my questions. Thank you for this professional customer service.

Rated 5 out of 5 stars

Really impressed with these guys.. Josh was super helpful despite me not having an appointment .. He pretty much had my car issue fixed on the spot.. Impressive considering how busy they we... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Townsville

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Kmart Plaza Corner of Nathan Street and Raynor Street, 4814, townsville, QLD, Australia

  • (07) 4848 7510

4.6

Excellent

TrustScore 4.5 out of 5

402 reviews

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4.6

All reviews

(402)

35,636 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Good service. Friendly staff. Been taking my car there for 13 years and will keep doing so.

June 12, 2026
Rated 5 out of 5 stars

The team were fantastic. in completing…

The team were fantastic in completing my vehicle's service in a very timely manner on the morning of the 16/06/26. The supervisor also explained repairs that need attention next service . Very impressed.

June 16, 2026
Rated 5 out of 5 stars

The service staff were very friendly…

The service staff were very friendly and listened to my concerns, then followed up and reassured me everything was great after the service and wheel alignment. They didn't treat me like the proverbial little woman either which means a lot to me. Awesome customer service, thank you!

May 16, 2026
Rated 5 out of 5 stars

Customer service was great and fast service

Customer service was great, I was served by Sam at the front desk and he was friendly, gave proper information and served us quickly. I am happy with the roadside assistance policy just because I purchased new tyres and my car was worked upon immediately as booked and was ready within 3 hours not the whole day as other service stations take.

April 10, 2026
Rated 5 out of 5 stars

Helpful I go to mycar to get serviced and minor…

I go to mycar to get serviced and minor repairs. Sam the guy at the service counter was very helpful being as per petrol shorteners was helpful in ways with my repairs and replacements for parts of my Jeep. They looked after me very well explained to me as parts arrived from down south to North Queensland. I would recommend people to take their cars to be serviced . I am an elderly costumer and I recommend other elderly folks to take there cars for repairs. So so helpful..... and friendly. ***** stars.

April 1, 2026
Rated 4 out of 5 stars

Great service - recommended

Clear communication, firm quote, timely work and good service. Hard to fault. Only reason this is not a 5 star review is a couple of wiring clips left off - but a quick second visit resolved that.

March 25, 2026
Rated 1 out of 5 stars

Called to make an appointment for an…

Called to make an appointment for an urgent tyre replacement- provided rego and all details to be told 20mins into the appointment they don’t have that tyre in stock. Every experience I’ve had at this place has been appalling I try give them another shot but this is my final and last time! Always a hassle and always a waste of time

March 30, 2026

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