Josh of Kirwan working at mycar was excellent customer service rep for the business. Gave great advice of upcoming deals, and I will be back. Cheers Rick
Location
Switch locationKmart Plaza Corner of Nathan Street and Raynor Street, 4814 townsville, QLD, AU
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See what reviewers are saying
Really impressed with these guys.. Josh was super helpful despite me not having an appointment .. He pretty much had my car issue fixed on the spot.. Impressive considering how busy they we... See more
Log book service, tyres rotated & balanced, wipers replaced. Manager Josh was unwell, before he left he accommodated my tight schedule with an earlier collection time - Thank you Josh! Collected fro... See more
The service staff were very friendly and listened to my concerns, then followed up and reassured me everything was great after the service and wheel alignment. They didn't treat me like the proverbia... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Townsville
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Kmart Plaza Corner of Nathan Street and Raynor Street, 4814, townsville, QLD, Australia
- (07) 4848 7510
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Great service experience and they…
Great service experience and they informed me of what was needed for my car to keep me safe on the road.
Friendly
Friendly, fast and efficient service as well as consideration of family emergency with palliative care. Very grateful I have tried your company.
Excellent service more than happy😊
VERY GOOD AND EFFICENTAND FRIENDLY
Great service
Great service, I also find the guys at Mycar tyre and auto very helpful. I also love that they let me know if there are any other problems that might need attending to.
New tyres fitted
New tyres fitted, balanced & wheel alignment. Reasonably priced, tyres seem decent quality, friendly service and fast. They were done before I even finished my shopping :) will definitely use these guys again.
Efficient.
Great customer service
Great customer service. Friendly and helpful. Work completed before time.
The people I had dealings with where…
The people I had dealings with where very kind and they got me back on the road very quickly.
Tyres were fitted straight away when I…
Tyres were fitted straight away when I went to drop off for the next day fitting.
Just half hour wait. Thank you.
Great customer service great price…
Great customer service great price quick repairs to a high standard
The manager Josh was fantastic
The manager Josh was fantastic, a few things went wrong for him and the team but they still put a big effort into getting all the cars done for their customers. Well done guys
The gentlemen were polite helpful and…
The gentlemen were polite helpful and very genuine. It was very easy to book and have the service and tyres done.
Great team at both Aitkenvale and Burdell.
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