mycar Tyre & Auto - Townsville Reviews 

403
TrustScore 4.5 out of 5

4.6

Kmart Plaza Corner of Nathan Street and Raynor Street, 4814 townsville, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Josh of Kirwan working at mycar was excellent customer service rep for the business. Gave great advice of upcoming deals, and I will be back. Cheers Rick

Rated 5 out of 5 stars

Really impressed with these guys.. Josh was super helpful despite me not having an appointment .. He pretty much had my car issue fixed on the spot.. Impressive considering how busy they we... See more

Rated 5 out of 5 stars

Log book service, tyres rotated & balanced, wipers replaced. Manager Josh was unwell, before he left he accommodated my tight schedule with an earlier collection time - Thank you Josh! Collected fro... See more

Rated 5 out of 5 stars

The service staff were very friendly and listened to my concerns, then followed up and reassured me everything was great after the service and wheel alignment. They didn't treat me like the proverbia... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Townsville

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Kmart Plaza Corner of Nathan Street and Raynor Street, 4814, townsville, QLD, Australia

  • (07) 4848 7510

4.6

Excellent

TrustScore 4.5 out of 5

403 reviews

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4.6

All reviews

(403)

32,282 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service

I found the guys friendly , willing to help to get your car back to me as soon as possible without much delay. My car is running very well and will definitely be back when my next service is due. Thank You to all involved.

November 25, 2025
Rated 5 out of 5 stars

Stranded in Townsville

I was stranded in Townsville with a dead alternator over the weekend. Contacted My Car and spoke with Josh. He indicated they were busy but would be able to assist if I could get the car to them by 09:30.
Got a Text message at 12:30 to say the vehicle is good to go. Josh's great attitude and willingness to help is really appreciated.

November 15, 2025
Rated 5 out of 5 stars

Log book service

Log book service, tyres rotated & balanced, wipers replaced.
Manager Josh was unwell, before he left he accommodated my tight schedule with an earlier collection time - Thank you Josh!
Collected from Manager Mick who came up from Fairfield site, put rear wiper on & stamped logbook. I noticed a big difference in the car & fuel use felt safe highway driving after the service. Have been using Mycar for years & highly recommend them. Mick is highly professional knows exactly what needs to be done & just does it. Thank you so much to all the staff at MyCar Aitkinvale - doing a stellar job !

November 21, 2025
Rated 4 out of 5 stars

Screw in my tyre

I had a screw sticking out of my rear tyre and mycar were able to replace 2 x tyres that afternoon. Very efficient and friendly service.

November 20, 2025
Rated 4 out of 5 stars

Needed a puncture repair

Needed a puncture repair, was told to drop off anytime and job will be completed. Job was done within 1.5hrs. Very helpful staff member and no hassles with the job.

November 17, 2025
Rated 3 out of 5 stars

Minor repair of door Handle.

I was asked to bring the car in between
8 am and 9am. I brought it in at 8am, then told that there were 3 cars in for service. At midday I arrived at the office, (still not done but in the repair area). We waited all having lunch. Walked down the road and back 10 mins. Car was done. Charged over $350 of which the part was $250. I was glad the repairs were done but the time planning was shite.

November 11, 2025
Rated 5 out of 5 stars

Honest about timeframe

Honest about timeframe, didn’t spend any unnecessary money and let me know what I’ll need in the future. Fekin perfect 👍

November 6, 2025
Rated 5 out of 5 stars

100% Attention to Detail

Always fantastic service from the team at mycar Townsville! Joel is run off his feet in the office but always acknowledges who is in the room & the mechanics are brilliant! 100% attention to detail!

October 28, 2025

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