Josh of Kirwan working at mycar was excellent customer service rep for the business. Gave great advice of upcoming deals, and I will be back. Cheers Rick
Location
Switch locationKmart Plaza Corner of Nathan Street and Raynor Street, 4814 townsville, QLD, AU
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See what reviewers are saying
Really impressed with these guys.. Josh was super helpful despite me not having an appointment .. He pretty much had my car issue fixed on the spot.. Impressive considering how busy they we... See more
Log book service, tyres rotated & balanced, wipers replaced. Manager Josh was unwell, before he left he accommodated my tight schedule with an earlier collection time - Thank you Josh! Collected fro... See more
The service staff were very friendly and listened to my concerns, then followed up and reassured me everything was great after the service and wheel alignment. They didn't treat me like the proverbia... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Townsville
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Kmart Plaza Corner of Nathan Street and Raynor Street, 4814, townsville, QLD, Australia
- (07) 4848 7510
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Very friendly staff and quick service
Service
I found the guys friendly , willing to help to get your car back to me as soon as possible without much delay. My car is running very well and will definitely be back when my next service is due. Thank You to all involved.
The team looked after my car Josh made…
The team looked after my car Josh made the booking seamless and easy to just my car in and out even was helping a lady that Camino after a car accident i will be back 109%
Stranded in Townsville
I was stranded in Townsville with a dead alternator over the weekend. Contacted My Car and spoke with Josh. He indicated they were busy but would be able to assist if I could get the car to them by 09:30.
Got a Text message at 12:30 to say the vehicle is good to go. Josh's great attitude and willingness to help is really appreciated.
Log book service
Log book service, tyres rotated & balanced, wipers replaced.
Manager Josh was unwell, before he left he accommodated my tight schedule with an earlier collection time - Thank you Josh!
Collected from Manager Mick who came up from Fairfield site, put rear wiper on & stamped logbook. I noticed a big difference in the car & fuel use felt safe highway driving after the service. Have been using Mycar for years & highly recommend them. Mick is highly professional knows exactly what needs to be done & just does it. Thank you so much to all the staff at MyCar Aitkinvale - doing a stellar job !
Screw in my tyre
I had a screw sticking out of my rear tyre and mycar were able to replace 2 x tyres that afternoon. Very efficient and friendly service.
We take all our vehicles to mycar
We take all our vehicles to mycar - staff are always very accommodating, professional and efficient. Have been a customer for many years and won’t go anywhere else.
Needed a puncture repair
Needed a puncture repair, was told to drop off anytime and job will be completed. Job was done within 1.5hrs. Very helpful staff member and no hassles with the job.
Took very good of removing the tyres…
Took very good of removing the tyres and with great customer service
Minor repair of door Handle.
I was asked to bring the car in between
8 am and 9am. I brought it in at 8am, then told that there were 3 cars in for service. At midday I arrived at the office, (still not done but in the repair area). We waited all having lunch. Walked down the road and back 10 mins. Car was done. Charged over $350 of which the part was $250. I was glad the repairs were done but the time planning was shite.
Honest about timeframe
Honest about timeframe, didn’t spend any unnecessary money and let me know what I’ll need in the future. Fekin perfect 👍
Great job
Great job, friendly staff who explained the work and completed the job without a problem.
100% Attention to Detail
Always fantastic service from the team at mycar Townsville! Joel is run off his feet in the office but always acknowledges who is in the room & the mechanics are brilliant! 100% attention to detail!
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