mycar Tyre & Auto - Tuggeranong Reviews 419

Good communication from Ken. Upfront conversations before going ahead with extra work beyond servicing .

Good communication and advice.
Good job and friendly people.

No fuss. Job was done well and on time. Reasonably priced. The whole 'underground shopping mall car-park' location was a bit confusing for someone who never goes to the shopping centre but I figured it out quickly enough.

Excellent service always at Mycar Tuggeranong. 5 stars outstanding 👍 thank you very much😊

Fantastic service
Booked in me straight away to have my tyre puncture repaired and ready quickly

As usual the guys were, great excellent service

Nice and easy, convenient and efficient

Very efficient

Service was great, especially Kan

Upfront quotes for service & supplies.Competitive prices & warranties.Good job. Kept informed re services and pickup.

Prompt, thorough job,friendly staff. competitive pricing. I will get all my future repairs done there.

Staff member Ken was very helpful, service was efficient and done within the time frame he gave me. Also helpful about what will be required for the next service, so I can plan ahead, and keep my car in good working order.

Great customer service and was kept informed all along the way.

Quite a good job done at a reasonable price. Also in a convenient location.
Only criticism is that the operator seemed miffed when I brought my car to the front of the office - told me not to park there. But there was no signage suggesting that cars booked for attention should not be lodged there. Clearer instructions to customers, guys!

So accommodating. Very helpful. Good timing and price.

Seamless experience, easy to book.

My experience at MyCar Tuggeranong was exceptional. I was able to book my car in at a convenient time, and throughout the day I received updates regarding the next steps and any associated costs. The team also provided helpful advice about future maintenance and parts that may need to be ordered.
I had previously been advised by other places to replace my tyres, however the staff at MyCar explained that I still have plenty of tread left and won’t need to replace them for quite a few kilometres yet. I really appreciated this honesty, as it gives me time to save and showed that they genuinely care about their customers rather than just making extra money.
The staff — particularly the apprentice, Kelly — were very professional, dedicated, and knowledgeable, while also providing extremely genuine customer service.
Thank you again for the great service and advice.

Tyre replacement
The guys at Tuggeranong were able to replace a tyre for me with about a 20 minute turn around last thing on a Friday night. Great customer service

They offered a good rate and were great on the phone. Booked it 4 days in advance before a road trip and when I dropped off the car I was told they didn't have the tyres in yet and would call me at 12.30 to let me know if the didn't come. At 4.50 they called and left a vm saying they didn't do them. When I picked it up and was upset that there was no call earlier because I then had to pay a full day of shopping center car parking rates for nothing when I could have picked it up earlier.. the guy just asked me "are you going to cry now!" So unimpressed I'm not rebooking . Would rather pay more somewhere else.