Ken's customer service was excellent. He squeezed my car in by a last minute request on the same busy day (a Saturday) to get 4 new tires fitted. Could not fault the process, price or service. Thank... See more
Location
Switch locationTuggeranong Hyperdome, Enter off Reed Street North, 2900 Tuggeranong, ACT, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy to communicate with, polite and friendly staff. Good deal on the tyres we bought. Our car has a smoother ride since the new tyres were fitted. So we are very happy with our experience at... See more
Quite a good job done at a reasonable price. Also in a convenient location. Only criticism is that the operator seemed miffed when I brought my car to the front of the office - told me not to park th... See more
When you need someone to get you on the road again, MyCar Tyre & Auto at Tuggeranong are my preferred car care specialists. From a car service, wobbly issues, wonky wipers to a flat tyre, they have re... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Tuggeranong
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Tuggeranong Hyperdome, Enter off Reed Street North, 2900, Tuggeranong, ACT, Australia
- (02) 6129 8110
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt service
Prompt service, messaged me when completed and called if more action was needed.
Great staff!
On time and a good job done.
They did a great job
They did a great job, answered all my questions and didn’t treat me like an idiot.
Excellent professional thorough and…
Excellent professional thorough and efficient service I was very Happy with My Car as Usual. Five statrs.
First rate customer service
Responsive and quick turnaround with my vehicle. First rate customer service
Always get a warm welcome we take all 3…
Always get a warm welcome we take all 3 cars there due to service price and knowledge they will always look after are cars
Outstanding Service
I've been getting my car serviced here for the last 12 years. The Manager Anthony, Assistant Manager Jack, along with their mechanics, go out of their way to make sure all work is done professionally and as quickly as possible. No matter what the problem, they fit you in and get the job done
Great customer service
Great customer service - explained everything in detail and provided external recommendations to have further work done on my car. Can’t rate them highly enough!
Good customer service,good communication,competent staff
Not my first and definately the last time I have left my car in their good hands to take of whatever issue it has!
Professional and prompt service
Visiting Canberra and unexpectedly ran into some trouble, MyCar Tuggeranong fit us in without a booking and prioritised us to ensure we were able to get to where we needed to be. Staff were friendly and professional - thank you so much. Highly recommend!
Awesome service and punctual went out…
Awesome service and punctual went out of there way to fix a tyre for us Anthony was a true legend for squeezing us in last minute thanks guys
Friendly
Friendly, helpful staff, both on the phone and face to face.
Efficient service with advising about my replacement tyres.
Amazing service
Amazing service, always so helpful and ready to squeeze you in at any time!
Unauthorised swapping.
I went to the company requesting my rear tyres be replaced, and I had specified the size for the rear tyres as I couldn't match the size using the online tool, and I wanted the same size and feel that was on the car when I got it.
I've just done a long trip today, feeling that my car is not driving right, and I have discovered that without my consent, the front tyres that were slightly smaller were put on the back, and the new tyres have been put on the front. I'm not happy and now need to have the front tyres that are only 5 months old, put back on the front, and the rear ones put on the back. MyCar should have noticed this and not put the slightly larger tyre on the front. I have been to Queanbeyan in the past, no problem, I've been to Fyshwick, no problem, but my first trip to Tuggeranong and I've had something done that I did not ask for.
I intended to return very soon for a wheel alignment. and a major service as I'm a struggling pensioner and can't do all these things in one hit or without planning and saving. I do not feel confident to return to MyCar in Tuggeranong after this has happened.
Ideally, I want to be able to take my car somewhere and have the situation fixed at no cost. It's considerably dangerous to change a person's ride setup without telling them so. The car feels strange, and I don't like it.
I stated I wanted to replace my rear tyres, nothing more, nothing less.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







