mycar Tyre & Auto - Wagga Wagga Reviews 

320
TrustScore 4 out of 5

4.2

Sturt Mall Shopping Centre Enter off Berry Street, 2650 Wagga Wagga, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I just had an engine upgrade done to our diesel MU-X. Should have come to MyCar first, but had been to 2 other mechanics who either refused or read me the riot act about how their system was bet... See more

Rated 5 out of 5 stars

Nathan was kind, efficient, friendly and super helpful. He took time out of his busy day to show me how to understand the technical aspects of how to use the features on my car without making me f... See more

Rated 4 out of 5 stars

Car service was great, and covered all areas requested. Only cause for concern was the very poor telephone connection when I tried to ring to see what time to pick up vehicle. Very crackly sound and... See more

Rated 5 out of 5 stars

Had an amazing experience with Raghav and his team. I recently got new tyres installed and the service was excellent from start to finish. They were professional, quick, and very helpful. Highly recom... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Wagga Wagga

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Sturt Mall Shopping Centre Enter off Berry Street, 2650, Wagga Wagga, NSW, Australia

  • (02) 6129 8109

4.2

Great

TrustScore 4 out of 5

320 reviews

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4.2

All reviews

(320)

29,255 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer service where it counts

My tyre deflated quite quickly while shopping with later finding a nail in a rear tyre. I walked in to the store and asked for help and despite being booked out, they gave me a hand. I appreciated that kind of service. Came back the next day to book the car in. Didn’t feel pressured or ripped off. Thank you to the team at Wagga Wagga.

September 21, 2024
Rated 5 out of 5 stars

Wagga MyCar store 💪🏼

The man that did my pink slip was extremely considerate and helpful when it came to the follow up repairs needed. He was accommodating to fitting me in on the same day and was transparent in what needed doing. Didn’t try to pressure me into anything I didn’t need.
Thanks heaps 💪🏼💪🏼💪🏼

September 14, 2024
Rated 4 out of 5 stars

Responsive Customer Care

I had all four tires replaced and a wheel alignment done, but as soon as I got back on the road, my car’s steering started pulling hard to the left. I live far away and now I’m stuck with a messed-up alignment that I paid for, and I’m not about to waste more time and money going back to fix their mistake.

But after I complained to customer care, they were very responsive and they wanted to offer me a refund for the money I paid for the wheel alignment. I really appreciate this.

August 31, 2024
mycar Tyre & Auto - Wagga Wagga logo

Reply from mycar Tyre & Auto - Wagga Wagga

Hi Kevin​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Excellent staff

Excellent staff. Very helpful and knowledgeable. Have been my mechanic for over 7 years. Won't go anywhere else.

August 29, 2024
Rated 1 out of 5 stars

Tyres and ball joints not checked could…

Tyres and ball joints not checked could be a safety issue. I was disappointed as I had a full service book service on my ford ranger. There was no feedback verbally or on the invoice so I assumed everything OK. One day later someone poinited out that the two front tyres were almost bald on the inside. The outside near new. I hadn't noticed but either had the service. When I went to replace them and get a wheel alignment they said it would be a waste to get the wheel alignment as there was damage to the ball joint and ??(sorry cant remember off hand). The left was bad but the right was worse and almost a safety issue. I have to organise now to get these looked at. I am concerned whether anything else was done and I have doubt in my mind. I assume at least the oil was changed but I don't have confidence. This was the first time I have used you guys and I would have concerns using MyCar again or recommending to anyone. I am contactable My name is Brett H. and had ford ranger serviced on that day.

August 15, 2024
mycar Tyre & Auto - Wagga Wagga logo

Reply from mycar Tyre & Auto - Wagga Wagga

Hi Brett,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 2 out of 5 stars

Poor communication

Very slow with communication regarding what I was told needed to be repaired on my vehicle resulting in the company loosing my buisness as I went else where.
When I took my car to be looked at elsewhere I was then told that the actual repairs were not required.

August 15, 2024
mycar Tyre & Auto - Wagga Wagga logo

Reply from mycar Tyre & Auto - Wagga Wagga

Hi​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

Poor

Poor. Didn't complete the service in the first appointment. Didn't say anything until the pickup time and say it's not possible to complete the service. reschedule to another date. Waste of my time to wait 3-4 hours for nothing been done.

August 8, 2024
mycar Tyre & Auto - Wagga Wagga logo

Reply from mycar Tyre & Auto - Wagga Wagga

Hi​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

Not as expected

Not as expected, rude staff, no logbook stamp but charged nearly $300 dollars.
Doesn’t recommend at all.

August 7, 2024
mycar Tyre & Auto - Wagga Wagga logo

Reply from mycar Tyre & Auto - Wagga Wagga

Hi Deepak​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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