I just had an engine upgrade done to our diesel MU-X. Should have come to MyCar first, but had been to 2 other mechanics who either refused or read me the riot act about how their system was bet... See more
Location
Switch locationSturt Mall Shopping Centre Enter off Berry Street, 2650 Wagga Wagga, NSW, AU
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See what reviewers are saying
Nathan was kind, efficient, friendly and super helpful. He took time out of his busy day to show me how to understand the technical aspects of how to use the features on my car without making me f... See more
Car service was great, and covered all areas requested. Only cause for concern was the very poor telephone connection when I tried to ring to see what time to pick up vehicle. Very crackly sound and... See more
Had an amazing experience with Raghav and his team. I recently got new tyres installed and the service was excellent from start to finish. They were professional, quick, and very helpful. Highly recom... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Wagga Wagga
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Sturt Mall Shopping Centre Enter off Berry Street, 2650, Wagga Wagga, NSW, Australia
- (02) 6129 8109
4.2
Great
320 reviews
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Great customer service
Great customer service. Able to fit me in at short notice and very helpful with my issue.
August 13, 2024
Unprompted review
Great Experience as always
Amazing customer service and communication, very easy to deal with.
July 19, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Ordinary customer service
Took my ute in for a pink slip. Got a text at 9am saying ‘we have completed the work and your car is ready to be picked up’. When I go to pick up the ute after work at 4pm, I am informed by the technician that it had been failed. Needed 2 globe changes, seat belt retractor needed lubrication, windscreen wiper needed to be re fitted (it was a brand new wiper just not slid on correctly in one spot), idler arm replacement and wheel bearings. I was then told that he didn’t have time to write me a quote for the repairs and it would be emailed to me at a later date and I’d have to rebook it for the repairs. There was no phone call or anything to let me know any of this prior to me turning up to pick up the ute. I repair the globes, wiper and seatbelt myself and decide to book my ute into another mechanic for the other repairs. I am told by that mechanic that it should have never failed the rego inspection for the idler arm and wheel bearing in the first place. I receive the quote from mycar 4 days later and it was way overpriced for the required work. Worst customer service I’ve experienced
July 13, 2024
Reply from mycar Tyre & Auto - Wagga Wagga
Hi Jordan,
Thank you for taking the time to post your review.
We are truly sorry to hear about your recent experience with mycar.
Please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au, they will be more then happy to discuss your concerns.
Kind regards
mycar Team
Nice job
Nice job
My two new tyres were fitted quickly at a good price. Staff are polite and friendly.
July 16, 2024
Went there for the Lego renewal
Went there for the Lego renewal, got told that wipers need to be changed as they leave marks behind.Anyway, I had changed the wipers not long ago and never had issues with them.They changed the wiper and charged $95 for just a wiper price , which they ordered from next door Supercheap on $33.I asked them why charge me when wipers price is $33 clearly visible on Supercheap website.They stated this is our scanned price and we need to go by it. Not a good experience at all.
July 6, 2024
Reply from mycar Tyre & Auto - Wagga Wagga
Hi,
Thank you for taking the time to post your review.
We are truly sorry to hear about your recent experience with mycar.
Please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au), they will be more then happy to discuss your concerns.
Kind regards
mycar Team
Wiper blades to pass rego.
Was told I needed new wiper blades to pass rego. When I took the old ones off they were not cracked or damaged in any way. I questioned the guy when I took the car back to get it passed and showed him the old blades. He said he couldn’t say as to why they failed maybe they were smuggling he said (which they definitely were not). He said he didn’t do the job so couldn’t comment. I asked were the blade’s damaged to which he said it didn’t look like it. It seems this is an easy option to make more money but in this instance you didn’t because I went and bought them elsewhere and fitted them myself. This still cost me money and the inconvenience of me having to do it when they didn’t need replacing.
July 5, 2024
Very professional and friendly
Very professional and friendly, no waiting around very productive in their communications. 👍
July 1, 2024
A Good Job
done in a prompt manner, task was done on time so I was not left hanging around.
June 29, 2024
Pleasant and professional
June 22, 2024
Great service
June 20, 2024
Details of service were clear
Details of service were clear. Communication prompt and polite.
June 27, 2024
Professional and friendly staff
June 24, 2024
Great experience with staff and the service
The staff were extremely helpful and friendly. The service was completed and I was very happy with it plus all the extras mycar provide.
June 13, 2024
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