Always very happy with the service of MyCar Waurn ponds. They are through ,always on time with my car, They are very helpful at all times reception is always helpful and explain what needs to be... See more
Location
Switch locationWaurn Ponds Shopping Centre 173-199 Pioneer Road Enter off, Princes Highway, 3216 Waurn Ponds, VIC, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
MyCar Waurn Ponds were great in promptly booking us in to see if they could repair a punctured tyre that we'd purchased from them under their tyre care plan. Unfortunately the tyre could not be repair... See more
I recently had my tyres replaced at My Car Tyre and Auto in Waurn Ponds, and the experience was excellent. Even though the tyres I needed were out of stock, the team went the extra mile, picking them... See more
I had a great experience at mycar Waurn Ponds. The team were incredibly helpful, and they genuinely looked after me from start to finish. Everything was explained clearly, nothing felt rushed, and I... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Waurn Ponds
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Waurn Ponds Shopping Centre 173-199 Pioneer Road Enter off, Princes Highway, 3216, Waurn Ponds, VIC, Australia
- (03) 8585 7169
4.8
Excellent
843 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff are always listening to your…
The staff are always listening to your requests & carry them out. The only item not carried out was the filling of the water tank into my wiper outlet which I needed to go back to have this done
May 7, 2026
Michael and the team are extremely…
Michael and the team are extremely courteous, helpful and flexible. Great communicators and very knowledgeable.
May 12, 2026
Always very responsive and helpful and…
Always very responsive and helpful and try to find the best, cost efficient way to fix the car. Great communication and very friendly! :D A+++++
May 2, 2026
Very cooperative and friendly staff…
Very cooperative and friendly staff with technical expertise.
May 9, 2026
Staff very friendly and helpful
Staff very friendly and helpful
Minimal waiting time for service availability
Some problems with communication. Phone calls not received on my phone, needed to use messages to contact me to discuss issues with my car.
May 5, 2026
Great customer service
Great customer service. Car always feels great driving away. Reliable and recommend!
May 7, 2026
MyCar Waurn Ponds.. the gold standard
Matty and all the team at my car Waurn Ponds always go above and beyond. Nothing is too much for them and their attitude is exceptional and they should be recognised for their great work.
May 6, 2026
Tyre care plan is well worthwhile
MyCar Waurn Ponds were great in promptly booking us in to see if they could repair a punctured tyre that we'd purchased from them under their tyre care plan. Unfortunately the tyre could not be repaired, however, because the tyre was less than 12 months old we were covered for a new replacement, which was fitted same-day. Would highly recommend them for new tyre purchase and excellent after care service.
May 2, 2026
Five stars
Easy to book. Was able to drop car off early and it was ready on time. Excellent communication.
April 21, 2026
Great customer service and…
Great customer service and communication! Have been coming here for a few years now and love how easy it is to book and staff are great.
April 24, 2026
Great service and friendly staff.
April 24, 2026
74 yo Pensioner
Professional, extremely honest I rang around for different quotes came back to Waurn Ponds. My car. And their logbook service for my kilometres was better than anybody else. I definitely will go back there for my next service.
April 22, 2026
Absolutely amazing service.
Absolutely amazing service.
You were two staff members down that had called in sick but you all raised to the challenge and completed the task and delivered the card on time which was an outstanding effort. Great team effort.
April 17, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.