Always very happy with the service of MyCar Waurn ponds. They are through ,always on time with my car, They are very helpful at all times reception is always helpful and explain what needs to be... See more
Location
Switch locationWaurn Ponds Shopping Centre 173-199 Pioneer Road Enter off, Princes Highway, 3216 Waurn Ponds, VIC, AU
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See what reviewers are saying
MyCar Waurn Ponds were great in promptly booking us in to see if they could repair a punctured tyre that we'd purchased from them under their tyre care plan. Unfortunately the tyre could not be repair... See more
I recently had my tyres replaced at My Car Tyre and Auto in Waurn Ponds, and the experience was excellent. Even though the tyres I needed were out of stock, the team went the extra mile, picking them... See more
I had a great experience at mycar Waurn Ponds. The team were incredibly helpful, and they genuinely looked after me from start to finish. Everything was explained clearly, nothing felt rushed, and I... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Waurn Ponds
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Waurn Ponds Shopping Centre 173-199 Pioneer Road Enter off, Princes Highway, 3216, Waurn Ponds, VIC, Australia
- (03) 8585 7169
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Very helpful & provided a service at…
Very helpful & provided a service at very short notice.
Staff did a great job servicing my car
Staff did a great job servicing my car. Would recommend them
Great customer service
Speedy, efficient service for our car.
It was easy to make a booking to have our car serviced, at a time that suited us. The front desk guys are efficient and friendly. They called to tell us about extra work they found in addition to the regular service, and were not ‘pushy’ when we said we could only do one item at this visit.
Helpful and completed in good time.
Hands down the best service I've ever…
Hands down the best service I've ever had from any motor mechanic.
Good advice, quick service - tyre replacement
Early morning woke up to a punctured tyre. Popped into My Tyre & Auto Waurn Ponds. Spoke with a very helpful Chris on reception. He was most helpful in explaining all my options - was even able to fit my car in same morning. Thanks guys, I couldn’t get to work without your help and advice! Great service 😁👍
Great communication with my car
Great communication with my car. Will actually call before performing anything. Unreal
Staff were very friendly knowledgeable…
Staff were very friendly knowledgeable and efficient. Would highly recommend
Customer service
Customer service
good communication skills and excellent experience with the my Honda car.
Keep up the good work
Its a great service team is very…
Its a great service team is very helpful and explains the process before and after
Our car is less than 5 years old and…
Our car is less than 5 years old and has done 110,000km. We were advised that we were required to have the big 150,000km service due to the 'time'. We have always trusted what we were told so did it. We have since been told by other people that there is no reason why we should have had that service. It was a LOT of money and we are still very confused why we needed the bigger service. Someone new is now running the tyre and auto and we had the total confidence of the person before , but now have concerns. What service do we need next??? It does not seem right and it feels like our trust was abused. We also purchased two new tyres and a wheel alignment as was told we needed those as well.
Mel was really helpful to me
Mel was really helpful to me! He took time to explain to me all the ins and outs of my car and what needed fixing. Super speedy as well
Easy to book
Easy to book, booked in within a couple of days, full explanation of the works undertaken and further works required. Great service
Customer service
Customer service, ownership of parts and work under warranty, standard of experience
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